How can I get my money back from an item long ago that I never received.

[swagerino14]

I purchased an item in September of last year from this seller, I didn't received the item after a month and I contacted the seller. The seller told me to be patient and they were sending another one which means I have to wait for another month. But I didn't realize that I can contact Ebay to help me with the problem. Every time I try to make a post about not getting my item yet, I couldn't because the item was purchased a while ago which I didn't received once again. The buyer keeps telling me to wait and eventually just ignored me after I sent multiple messages. I think I got scammed and I'm really sad, as a student I have limited amount of money to spend at a time and it sucks that this happened. Hopefully, Ebay will acknowledge this.

[femmefan1946]

I can't be bothered retyping this from the other guy's question, so just adjust it to your needs.

so I was informed by the seller/etc that it would take extra time - and understandably so. I contacted the seller after 35 days, saying it wasn't received - they said they were shipping another within 24 hours and wouldn't leave me without, blah blah blah.

He lied. It is likely there never was an original item.

This is a common though fairly recent scam. You only want your money back.

HOW do I report this seller and get my money back?

Go to the credit card that you really paid with. (Paypal is just a useful mediator). Call the 1-800 number and ask the clerk about a chargeback. Have all your paperwork (transaction numbers, payments, currency, dates, etc) handy for her to process your refund.

You can only start a dispute for 45 days.

It shouldn't take more than 30 days for an item to arrive from Asia.

When you open a Dispute it takes the seller seconds to refund you. If the item arrives later you can repay the refund by using Paypal's Send Money service.

You can leave feedback and the more important DSRs for 60 days.

And you can leave a Response to any FB that you or the seller already left indefinitely. The most effective Responses are calm and factual. "Never rec'd item. Never rec'd replacement. Never rec'd refund." would cover it.

[femmefan1946]

so I was informed by the seller/etc that it would take extra time - and understandably so. I contacted the seller after 35 days, saying it wasn't received - they said they were shipping another within 24 hours and wouldn't leave me without, blah blah blah.

He lied. It is likely there never was an original item.

This is a common though fairly recent scam. You only want your money back.

HOW do I report this seller and get my money back?

Go to the credit card that you really paid with. (Paypal is just a useful mediator). Call the 1-800 number and ask the clerk about a chargeback. Have all your paperwork (transaction numbers, payments, currency, dates, etc) handy for her to process your refund.

You can only start a dispute for 45 days.

It shouldn't take more than 30 days for an item to arrive from Asia.

When you open a Dispute it takes the seller seconds to refund you. If the item arrives later you can repay the refund by using Paypal's Send Money service.

You can leave feedback and the more important DSRs for 60 days.

And you can leave a Response to any FB that you or the seller already left indefinitely. The most effective Responses are calm and factual. "Never rec'd item. Never rec'd replacement. Never rec'd refund." would cover it.