c!~~_7.JPG "kalvin@ebay.com"){kind=avatar}
@a6msailboat wrote:
Hello. I used the guest checkout to buy an item, I then got an email confirming it and then later I got an email saying it was shipping.
I followed the link in the email to go to "order details" and it gave me 2 options, either log in as an existing user (I wasn't) or created a new account. I created a new account using the link in the email, but now I have nothing in my purchase history.
If I try and click order details in the email link while being logged in I get an error.
The following critical errors have occurred:Sorry, you are neither the buyer nor the seller for this transaction. Only the buyer or the seller can access this page.
This is a huge problem as I would like to see my order details and see my order info. I used the same email to register that account. How am I going to contact the seller if I have a problem? or get a refund if the item doesnt show up? I am confused. I AM the buyer of the item 😞
Hi a6msailboat,
Great question, unfortunately not one that we have an answer for currently. In the meantime, if you have any questions, maybe reach out to Customer Support to see what information they can give you on this.
Thanks,
