I bought and paid for an item that has now been removed from ebay. What is my next course of action? I contacted the seller, but no reply

ouirdv.2
Community Member

Ive contacted the seller, but I have yet to get a reply.

I cant seem to get in contact (electronically) with ebay to clarify what happend.

 

what is my next course of action?

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I bought and paid for an item that has now been removed from ebay. What is my next course of action? I contacted the seller, but no reply

leb17
Community Member

Hi,,,

You need to open a INR (Item Not Received) dispute with PP (PayPal) in the "Resolution Center in your ebay summary page, enter in the item has been removed by ebay and escalate claim.

DO NOT...I REPEAT... DO NOT CLOSE until you get the money or the item.

If you receive the item at a later time, you can always repay the seller.

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I bought and paid for an item that has now been removed from ebay. What is my next course of action? I contacted the seller, but no reply

Open the dispute as soon as possible. Communicate with the seller only through the resolution center.
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I bought and paid for an item that has now been removed from ebay. What is my next course of action? I contacted the seller, but no reply

Hello 'ouirdv',

No communication from the seller is always a bad sign.  You did give the seller time to get back to you, yes?  Sometimes listings get pulled for those VERO copyright violations, yet it is a perfectly legit item and the seller has it in the mail.  Other times you never hear from her again and the seller ends up 'No longer a registered user', - another bad sign.  You might like to have a look at the following link which explains about the 'Item Not Received' process and what to do about it:

http://pages.ebay.ca/help/buy/item-not-received.html

 

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