If a buyer doesnt have a confirmed address in payal...

nancyandsimon
Community Member
do you still ship the item to them?

I've never had a problem sending to an unconfirmed address as a seller. I recently purchased a cell phone from a guy on here, piad him through paypal as soon as the auction closed.

He sent me a couple emails asking about my address, then states he will not send the item unless my address is confirmed in paypal. He keeps stating I'm scamming him (how I don't know, he already has my money), so I've now had to open a dispute. He won't answer any emails, or respond to the dispute.

I guess my question remains the same, if they don't have a confirmed addy in paypal, do you still send the item?

Thanks for any advice or help you can extend to a new power seller!

Simon
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If a buyer doesnt have a confirmed address in payal...

nancyandsimon
Community Member
oops.I might have been better to put this in the paypal forum. sorry folks, I'm new!
Message 2 of 14
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If a buyer doesnt have a confirmed address in payal...

whoscloset
Community Member
I don't even bother to look at whether they have a confirmed address or not. As I've stated in the past, I like everyone's money.

I've only been scammed once in 3 years. Much less of a shrinkage rate then my sister has with her Home Hardware store. Thinking of all the money I wouldn't have made had I demanded confirmed addresses makes me shudder.

Monique

Message 3 of 14
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If a buyer doesnt have a confirmed address in payal...

nancyandsimon
Community Member
well, this peson won't answer emails or refund anything so I had to escalate it.

I've never bothered about confirmed address in paypal. I always ask if the address in paypal is correct to ship to just to make sure. and sellers have done the same for me.

I just wanted to make sure. His feedback seemed ok, but I'm getting the feeling I won't see the item or the money back. His seller name is "Passitover" so ppl might wanna avoid him.
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If a buyer doesnt have a confirmed address in payal...

nancyandsimon
Community Member
sorry. Gotta make a correction here. the seller was "miocow", not Passitover. I just bought a replacement from passitover cuz miocow wouldn't sell. had to clear that up asap. don't wanna give bad press to a good seller. My apologies!
Message 5 of 14
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If a buyer doesnt have a confirmed address in payal...

sunshine2426
Community Member
I could not care less as long as they pay 🙂
Message 6 of 14
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If a buyer doesnt have a confirmed address in payal...

I ship to anyone anywhere, but it is not uncommon for sellers to require a confirmed address - there is no Paypal protection otherwise.

Keeping your money and refusing to ship is a whole other issue. Hope you get your money back!

By the way, is there any reason why you haven't confirmed your Paypal address? Easy enough to do.

Ann
Message 7 of 14
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If a buyer doesnt have a confirmed address in payal...

duujogl
Community Member
I sell internationally and not all of my buyers have the option of confirming their address, so yes, I ship to non-confirmed addresses. I'll also ship to an address different from their PayPal address and include a gift card from the buyer.

I think it depends on what you sell - some categories are more prone to attract the scammers. I sell a collectible and collectors aren't going to risk their reputation - they never know when I might have something they desperately want!! :^O
Message 8 of 14
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If a buyer doesnt have a confirmed address in payal...

WE would only ship a low valued item to an unconfirmed address - less than $25 or so.

Our past experience has been that those with unconfirmed address are very risky for US to sell too, the most popular excuse used by those with unconfirmed address is that they moved and did not receive the item -- 5 plus past buyers have used this excuse when opening a dispute with PAYPAL.

We have managed to get 3 disputes won sofar but the other two are still pending - alot of work for peanuts money but oh well to me its the principal that matters - I have being scammed.

Our experience with UNCONFIRMED address is 50/50. Thankfully we do not get alot of them, if we ever did, we would most definately not accept PAYPAL as a form of payment from them -- BIDPAY ALL THE WAY!

Cheers,

TIM @ FTL
Message 9 of 14
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If a buyer doesnt have a confirmed address in payal...

We have shipped hundreds of items to unconfirmed addresses and to date have had no problem. In perhaps 6 or 7 cases, with an extremely high ticket item ($1,000+) combined with a very low feedback total, we may ask that they send a bank wire transfer. More often than not, they are co-operative and understanding. There are a lot of sellers who hold their ground and will not, for any reason, ship to an unconfirmed address. My guess is they are turning away good business however,its certainly their prerogative. I chose otherwise.
Message 10 of 14
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If a buyer doesnt have a confirmed address in payal...

I don't care at all if an address is confirmed or not. In many cases it's totally irrelevant as it's only one part of PayPal's sellers protection, if you can't comply with ALL the requirements a confirmed address is meaningless.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.


"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Message 11 of 14
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If a buyer doesnt have a confirmed address in payal...

The PAYPAL Seller Protection Plan clearly states that you have to meet ALL CRITERIA and not just most of them so if you ship and you are missing any one of the criteria you are not covered.

The link below will clearly explain to you all the REQUIREMENTS that have to met inorder to qualify for SPP:

https://www.paypal.com/cgi-bin/webscr?cmd=xpt/cps/securitycenter/sell/SellerPPOverview-outside

Alot of people THINK they know the rules but most of the times they are DEAD wrong - so take a moment and educate yourself - it well worth the knowledge.

If you leave out one minor condition this is enough for PAYPAL to steal your money away and trust me, they will do it.

Cheers,

TIM @ FTL
Message 12 of 14
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If a buyer doesnt have a confirmed address in payal...

coastwindchimes
Community Member
I get the money, I ship where ever they want. No problems.
Message 13 of 14
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If a buyer doesnt have a confirmed address in payal...

If you leave out one minor condition this is enough for PAYPAL to steal your money away

PayPal are not the ones doing the "stealing".
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.


"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Message 14 of 14
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