My Dad used to live in Mexico from the late 60's til his passing in 2001 At that time mail delivery to the area he lived in went missing a fair bit If there were items he was to receive that were important he would have it mailed to people he knew in Canada or the U.S that were coming down and they would bring it to him to be on the safe side Could be the same now but I think with time it would have improved
With that said mail at times does disappear no matter where you send it
I have been selling here for approx 14 yrs and fortunatley it has only happened to me 7 or 8 times
Without tracking it will be very difficult to know what happened
I would rcommend refunding the buyer in full and ask if it does arrive they send payment again
Does happen
I had one mailed to an area 45 km's from where I live and it took 4 weeks to get there Shoul dhave taken 2 days tops
If they paid with Paypal one has to refund regardless
Proof of tracking is required with them
If there is none Paypal will side with the buyer and delaying it only gets both parties more upset If they just opened the case they did wait a reasonable time before opening the case and are probably just getting what they paid back
Unfortunatley that's the down side to mail order items do get lost stolen etc at times Hopefully it wont happen often
weavers
