I figured it was time to update my self insurance statistics:
Notes:
-I live in the stamp collectors world, so these results are all from postage stamp selling categories
-this includes items lost to "crime" as well. "Crime" is defined as situations where I think people purposefully buy with bad echeques, or claiming lost in transit but that is only my best guess.
-an interesting update compared to my update last year, I have sent a lot of stuff to Russia and have had no Russian losses in the last 2 years!
-an interesting update compared “ to june 2013” to full year 2013 numbers, my 2013 loss rate improved from .74 % to .51% over the course of the year
-my loss rate is calculated as a % of sales $, it is not a % of shipments. I care more about what the % of sales lost is so I track it that way.
-for fun I did check loss rate as a % of shipments for a year (April 2013 – March 2014) and it is .0076% of packages lost, so less than 1 in 100 packages lost
-the numbers below are specific to eBay sales. As I mentioned in other threads, I experience losses both real and "crime" related via the other online venues I use so it is not an ebay buyer issue.
It is also worth noting that for 2014 I have 3 types of insurance:
1. Self insurance for the small stuff
2. Canada Post for the first $60 or $100 only when items are sent expedited, expresspost, registered or trackable (I almost NEVER use tracking unless something like a zero feedback high value shipment)
3. 3rd party insurer (Hugh Wood) for stuff over $200
2014 results (to end of March) 1% of sales loss rate:
1.01% "insurance" loss rate (all 4 are unrecovered losses so far this year USAx2,Brazil,China)
0.17% as a result of "crime" (1 shipment)
0.83% as a result of items lost in the mail (3 shipments)
(Note in 2014 so far 1 packages “lost” and later arrived and Buyers repaid Nepal, no recoveries from Canada post or 3rd party insurer)
2013 results one half of one percent of sales loss rate:
0.51% "insurance" loss rate (10 unrecovered losses USAx3,Argentina,Chinax3,France,Israel,North Korea)
0.3% as a result of "crime" (6 shipments)
0.21% as a result of items lost in the mail (4 shipments)
(Note in 2013 2 packages “lost” and later arrived and Buyers repaid(Brazil, Russia), 1 package loss partially covered by Canada post, no losses covered by 3rd party insurer)
2012 results - under 1% of sales loss rate:
0.83% "insurance": loss rate (unrecovered loss 9 shipments Argentina,Australia,Brazil,Canada,Chinax2,Indonesia,Russia,Turkey)
0.78% as a result of "crime" (2 shipments)
0.04% as a result of items lost in the mail (7 shipments)
A reminder that 2012 is the year that CP covered the small packets, I had a few recoveries this way.
I had a big crime loss within Canada (this was also spelled out in a different thread).
