PayPal and unclaimed or not registered

I had a transaction cancelled and now the seller is telling me he sent my refund, but he says my account is unclaimed and/or not registered? 

I had paid for the transaction initially with this account, so how can it not be registered?  And unclaimed, what does that even mean?

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PayPal and unclaimed or not registered

Well, unclaimed means that no one has accepted the payment.

There may have been a problem with typing your email address. On your side make sure that the address is exactly what it should be. Then ask your seller what address she sent the refund to.

It could be as simple as having an apostrophe after the email address-- when Enter was intended eg myaddress@heatmill.com'

 

 

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