Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

I just started to be a seller today. How do I increase my selling price limitations?

EBay said my limit this month was $750 after I listed the first item for $250. How do I get that increased so I can sell my next item? It is worth $3600.

Item stuck in customs

So I bought an item of significant value and the seller did express mail shipping from the get-go this item has been very slow. It took nearly a month to leave Russia and now its been three weeks and it's stuck now in US Customs. I filed an item not ...

Late Delivery strike all ready!

Received a late delivery strike within 1-2 days after estimated delivery date all ready via. Economy Lettermail (2-6 business days) that was quick... things just keep getting better and better... Buyer purchased and paid on Monday, Jan 25, 2016 We sh...

Need help with shipping settings to US

I really need help with this. I've been having trouble with people in the US trying to get shipping calculated and they cannot purchase until I send them a Paypal invoice first with the shipping price. So I went into the link under international and ...

hi there. I have a bidder trying to buy my item from argentina. I am in Canada. can we ship to there

this item is a knife. will they accept it at the border.???

Joke of the day

Where are my global shipping options for Canada?!?!?!?

Well it seems other countries outside the US (UK for certain) now have the global options. **bleep**?!?! Canada already has stupid pricing for shipping, this would help Canadian sellers out tremendously. I am completely sick and tired of bidders tell...

Email being flooded with "Your recent message to someone-here@members.ebay.ca was not delivered".

Hi. Recently I am experiencing a large volume of emails all at once from eBay telling me that "Your recent message to someone-here@members.ebay.ca was not delivered". They come in batches of 20 or so delivery failures all within a minute. I don't see...

How do I create a codeless coupon for subscribers to my eBay store

I have been looking for a way to send a codeless discount coupon to my subscribers and I haven't add any success.I know how to send it out - but I don't know how to create it. Any ideas?

2015 Fall Seller Update

Welcome to the 2015 Fall Seller Update discussion thread. Myself and other eBay staff will read all your comments and do our best to respond as our schedules permit. Thanks!

Resolved! . How can I change to the US so that items are shown in US Dollars?

For unknown reasons, EBay seems to think I'm in Canada, and shows everything in Canadian currency. How can I change my country to the US? (I have not been in Canada since signing onto Ebay) Thanks for your help.

Changing my shipping times - comments please

I always ship airmail, NEVER ground for overseas and use "standard shipping from outside USA" but am thinking to change to "Economy shipping from outside USA" to give me a longer ship time. Thinking of doing this for all USA and International listing...

HELP! FRAUDE item saying its real

Hi, Hope you can help me with this. I bought an item "Tiffany & Co. " cufflinks and it said they were real, I even asked the seller and she said yes. I bought them for $450.00 dls plus shipping and they are fake. I checked in different jewelers inclu...

Overseas shipping Help!

So I sold a Item to a person in Spain.Shipping was $17 with out tracking or $52 with tracking.He paid for the cheaper shipping so that means 6-8 weeks delivery time.He filed a Non receipt of item with PayPal after 4 weeks.So my Question is am I up th...

Looks like the "PAYPAL pause" is back again...

No payment email notifications this afternoon..... after hours.... I noticed sporadic delays on the weekend too.... up to 3 or more hours sometimes....

Resolved! Canadian currency rate in invoice not the same as in currency converter for the day

Resolved! For how long am I permitted a refund since receiving my product if there is something wrong with it?

I purchased a game recently that was listed as new and in 'good condition.' I noticed the disk was covered in finger prints and scratches when I opened the box, and I'm not sure it's even functional. It's going to be a few days before I can try it ou...

strangest auction i have ever encountered

Has anyone ever had an auction with the same guy putting in 20 reserve bids on the same item???I wanted to get rid of a bunch of nos touques hats and such hockey night in canada stuff,and i person bid 3.99 the starting price,then i look a little whil...

business number

Hi , my name is Mathieu and i'm the new part department director , so I need to change the informations on our business account but I dont know what you mean as the business number ? Here in Canada we have a business number related to the name of the...

Late shipping

I don't mail packages Internationally any more (except US) because of the high cost of shipping, not worth it for the kind of items that I sell. I had a buyer in England who really wanted some yarn that I had listed, so I explained the cost of shippi...

It has been a long time since...... The

I have had a bidding war and/or last minute bidding on an item. I listed two really inexpensive items I found lying around the house and both had a bidding war. Guess not everyone was watching the Super Bowl. Made my day!

Ebay won't let me charge shipping to buyer. Guess I'll have to ship it to them for free. This is BS!

On the "send payment" page, the shipping costs revert to blank no matter what I insert in there.

i accidentally delete my sold listings

i accidentally delete my sold listings and I can not send the invoices Thanks eleonora1

Imports Charges on Returns

It's me again.. the guy who sold a belt and got a return on it. Now, I got the belt in my Post Office but CSBA charges me 52$ of import charges. The buyer ships it as a ''Returned goods''. Do I really need to pay those import charges as I am not the ...

How do I cancel an order ?

The item said Free shipping in the title and no shipping costs were added in the description , so I went ahead and clicked on buy now but when I was paying they added $13.42 for shipping and I don't want to go through with it, what shall I do ?

Resolved! Has anybody tried to buy leather bags from chinese seller during last couple of months ?

I bought a leather bag, paid to the Chinese seller and waited until the date that they promised to be delivered.. But they turned out to be all fraud.I did this same transaction 4 times last couple of months from different Chinese seller. Quite stran...

Damaged item

Buyer bought and paid for an item Dec 22nd. I shipped the item and tracked it; it arrived Jan 2.I heard nothing from the buyer until today, he has opened a return stating the item was damaged and "the worst packing he has ever seen in 15 years on eBa...

Resolved! How to cash out eBay credit

Every month I get an email from eBay saying I have a credit of around $23. I'm not sure why. A few years before we divorced my now ex and I sold a few items on eBay. Does this credit have something to do with buying sellers credit? Perhaps my ex put ...

How to use e bay coupon for purchase? Any help

Has anyone used these coupons from ebay and how to use when you buy.

Chinese tracking number

I bought some guitar parts from a seller in China and that was on December 26th. My parcel has shipped but the EBay tracking ended on the 1st of January.I have tried tracking it on several Chinese sites, the number doesn't even work and on others, it...