Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Resolved! Turning eBay store into registered Canadian business

I live in British Columbia & trying to turn my selling into e-commerce registered business. Any help where to start would be appreciated

My items are not visible on European sites. Please help!

Hello everyone. Please advice how to make my items visible for European countries. At the moment items are visible only for ebaycom and ebayca!

bid on an item and almost instantly I get a bid cancellation from ebay and the item is removed why?

returns and refunds

I have a buyer who wants to return an item as it's the wrong size.What exact instructions do I give him regarding the return process?What does he click on etc . Is there a drop down menu? I should know this but I don't. Usually when I get a return th...

Paypal substitute..RBC Virtual Visa?

So I finally hear about this RBC Virtual Visa today. Will I be able to use this instead of paypal? "RBC Virtual Visa Debit can be used for online purchases with any U.S and international(1) online retailers that accept Visa as a form of payment. RBC ...

Shipping options for Australia?

Just sold a fairly large package (1.5kg, 40x28x25cm) to a customer in Australia and am looking at USD$140 to ship via Xpresspost.International Parcel Surface is the cheaper option at USD$88 but the delivery time given is 4 to 22 weeks! Plus no tracki...

January 27 2016 Weekly Session

Hello everyone, Welcome to our weekly session. I'll be around for most of the day. Here are the issues I'm currently tracking: Hard block on non compliant images only on relist/sell similar Missing Tracked Packet destinations Odd missing gallery pict...

Nervous about a purchase I just made.

I just purchased a speaker on ebay. I paid paypal. The deal seems almost too good to be true since it cost $90usd plus shipping for a $1500 speaker. The ad stated that the pictures were all taken by the seller. As soon as I purchased the item I notic...

after he makes offer n we accepted buyer wont pay wants to see item fist bc he's local ,

What would you do as a seller if a buyer makes an offer and you accept there offer, then buyer wants to see item first before paying because they are local?

Why is eBay placing links to competitors on my item listing pages?

I notice that eBay is placing links to sponsors on my eBay listings. These links direct potential buyers away from my offered items and directly to my competitors. I have no say in what sponsor links eBay inserts or whether they are actually sponsori...

negative feedback?

Last week, I bought a starbucks gift card at a buy it now price. I paid for the item and a few hours later, the seller told me that they wanted to cancel the transaction since they listed at the wrong price. I thought that wasn't a very professional ...

How can I contact eBay service...Firefox blocks the pop-up

I'm trying to change from Fixed Price to Auction format on the sale of my vintage bike, but the process seems to add BOTH prices and somehow exceeds my $5,000 limit. (I don't know how, since the price listed was $2,300.) When I try to load the contac...

As a Ebay.ca Seller Are we allowed selling on ebay.com and also on Ebay Ca

As a Ebay.ca Seller Are we allowed selling on both site Ebay.com and also on Ebay Ca or Ebay.ca will not like it !!

Resolved! how soon should a seller leave feed back after payment

how long does it take for seller to leave feed back ,could they wait till i leave mine first?

Why do all sold items show "From the USA"

Hello everyone.I am currently selling over 200 items on Ebay.ca.My account is registered on Ebay Canada and the location of my item and my account are in Canada (a valid address).When I search my item in the ebay.ca search motor, my item only appear ...

help with multi order

hi all, having some problems for awhile now and no response from ebay on this so here i am. When i have buyers buy more then 1 item say 15 items and request a invoice i can no problem. But at times i have other buyers buy 15 items and will not let th...

Canada not invited to ISIl meeting

Wonder why? Canada has not been invited to a meeting of defence ministers in Paris this week to discuss the fight against Islamic State militants. Defence Minister Harjit Sajjan’s office has confirmed to CBC News and the Globe and Mail that he won't ...

Canada Post prices as of January 11, 2016

A price increase for parcels appears to be coming as of January 11, 2016. However, nothing can be found with respect to what the cost of shipping will be as of this date. Usually we get a lot of information by now. The recent exchange rate increase w...

I m still waiting on my item it was supost to be here at my house since December 29 2015

im still waiting for this item and the seller is no longer on ebay so how do I prosive for me to get my item plz I need help ty

Seller who cancels my item after shipping. Not able to reply to his feedback regarding me as a freud

I bought an item off a seller. Paid with my credit card. After almost three weeks of him not shipping the item out I put a claim out to the resolution centre for him to ship it as emails to him were going nowhere. I finally got sick of the headaches ...

Buyer To Return Item

Just wondering about this return item. I usually don't sell clothes buy I listed a used cashmere scarf. I thought it was in good shape but the buyer wants his/her money back because the scarf is "broken" Shows a photo of a loose thread. I didn't noti...

Resolved! can I use Paypal to pay for letter mail?

Hi there, I was wondering if there is anyway to set paypal up so I can purchase letter mail for shipping within Canada? I know the standards have to be no more than 2 cms in height. Different weights are different amounts. I see a spot in paypal aski...

Resolved! Where can I find a detailed invoice for fees?

This is my second attempt to learn where to find an invoice detailing fees as they apply to specific listings. I have been through the "my account" tabs and settings and am unable to find an invoice in other than summary form. They used to detail the...

In regards to vintage postcards, if never posted and no personal markings on the card, are they new?

In regards to vintage postcards, if they are unposted and have no personal markings at all, are they considered new or used?

Seller has accepted a return, instigated refund, after receiving returned item he cancelled refund.

The item was not as described and had a small broken part and no access code to run the software, so it was returned upon agreement from the seller. The seller had refused to refund shipping so I returned the item at my own expense. Upon receiving th...

paypal/ebay billing Agreement i tried to list something it wold not list i went to my email and got

paypal/ebay billing Agreement i tried to list something it wold not list i went to my email and got 6 billing agreements so am i going to get charged 6 times and how do i change it ??

Seller listing fron CDN to USD.

Hello, i would like to list my items in USD. However when i create a listing it only offers CDN. How do i change this? thks in advance

Defective items, had to pay return shipping?!

If somebody could clarify for me how I lost this case....? it was a few months back but it still baffles me. Ordered $100 worth of clothes from a popular and long-standing US seller. When I received them, four of the items were significantly differen...

FUR shipments

I ordered a fur coat made of rabbit and fox (vintage) shipping from the US to Canada. Unfortunately the product was declared undeliverable at Erlanger message said undeliverable-item restricted. Why is that so? The add clearly stated the item could b...

New Promo - 2,000 Auction Style Listings.

List 2,000 auction-style listings FREE. Includes Buy it Now!Pay no insertion fees on up to 2,000 auction listings. Excludes 1 and 3-day duration. Learn MoreStart: 08/01/16 06:39:19 ESTEnd: 14/01/16 23:59:59 EST http://pages.ebay.ca/promo/2016/0108/Au...