Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Resolved! How do I cancel an invoice?

A customer is objecting to paying high shipping fees to Canada. We have agreed on a lower shipping service. How do I cancel the first invoice so I can send a second invoice reflecting the lower shipping service?

My view has switch from US to Canada and I can't figure out how to switch it back. There is no "Customize View" link on my page.

I can't switch my view back to U.S. from Canada. I don't know how it even switched in the first place. There is no "Customize View" link on my eBay page.

tracked packet

Just wondering if tracked packet is available to everyone now. I have yet to see the option show on any item I have shipped. I have not really wanted it until this latest parcel, Can anyone say for sure if the dimensions requirments are the same as t...

do threads normally dissappear?

Do threads normally disappear if no one reports them? I understand ones that nobody commented on for a long time, but what about ones that minutes before disappearing had comments in it?

How can an item become unavailable?

I am new to eBay and bid on Ann item that had about 4 bids and three days left and it has suddenly become unavailable. Help! What gives..can a seller just change their mind and pull something that they have listed? Thanks

When Can We Add 50 Free Listings

I might have misunderstood what I read but I thought that we can add 50 Free listings starting April 19th or is it starting May 1st ? Thanks!!

offer retracted because decided to buy now

I had placed an offer on an item but decided to buy it now which is an option when one reviews the offer. However, when you buy it now & pay for it....your offer still remains in your bids & offers & you can't delete it. You have to go to retract you...

my suggestion to eBay: negative feedbacks

I am eBay member from 2004. Feedback is only tool that allows Buyers to determine how they can trust Seller. That`s why all Sellers really care about their feedback score. But sometimes Buyers negative feedbacks not actually shows real situation and ...

Light packet label prints incorrectly.

When printing a light packet label the printed label reads air mail small packet. This causes issues at the post office with over zealous clerks that tell me that my label is not correct and missing the bar code. There isnt a bar code for light packe...

A Little Plug for my Part Of The World :)

I myself very lucky to live here. http://www.youtube.com/watch?v=1SjScXy-ceU

Buyers and sellers trading back and forth private 1 cent items to gain faster and better feedback, is this actually allowed?

I have noticed alot of people are buying and selling 1 cent items and then fgiving each other Great Positvie feedback! In one such case I bought a phone from a guy, after bidding it turned out to be $14.50 with shipping. He had excellent reviews with...

Why can`t I leave a negative feedback for a non paying bidder so other sellers can anticipate what might happen with that particular buyer

why can`t I leave a negative feedback for a non paying bidder so other sellers can anticipate what might happen with that particular buyer? Steve

Hi Why am I being charged seller fee's when I didn't sell anything.

Hi Why am I being charged seller fee's when I didn't sell anything. The item I did have posted was not paid for so I removed the item

How do I block a person from bidding?

eBay Trying to be Politically Correct !

Every-so-often, we see individuals or businesses going overboard trying to be politically correct, trying not to offend anyone. That attitude offends me. Call a spade, a spade. When looking on eBay.ca at the list of countries to get a shipping rate, ...

Account Suspend

Hi, I apply two accounts on ebay just becuz I forgot the password for old account, can you help access my account?

Quantity resets on relist

Greetings, Currently I'm small enough to catch this stuff before problems arise, but I'm growing and hopefully will get to the point where I need to find more efficient ways of doing things. One issue I've noticed, that will become more pronounced as...

How do I close my ebay account as this site is a sham?

Ebay is a scam you guys sided with a frauder and I went my account closed immediately! You lost a valuable customer! DELETE MY INFO NOW CLOSE MY ACCOUNT NOW!

Buyer using veiled threats of bad feedback as unhappy with postage

I sold an item that had the wrong postage (the rates went way up since I created the listing). I refunded the buyer, sent an apology and a new invoice. Buyer did not pay for it again. Buyer emailed me with veiled threats about being unhappy about shi...

Change feedback?.

Is is possible to change the feedback I left to the seller?. He gave me a refund because the item hadnt arrive in over a month. Well, I received it and paid it back. I gave him the full 5 stars but I left on the comment that I havent received it.

INR Case After 45 Days

Yesterday I had a buyer from Indonesia send me an Item not received message so it automatically opened a case. That part didn't surprise me as I knew that was part of the spring update but what did surprise me is that the buyer purchased the item on ...

Seller will not respond to my invoice.

I always shop on ebay.ca , I was in a bit of a hurry and bought something from ebay.com . The item had free shipping so I didn't bother to look at the shipping tab. I went to pay for it and I realized that they might not ship to Canada and was direct...

Docs on Ice

The city of Stratford, Ontario is hosting the annual Docs on Ice hockey tournament this weekend. There are about 800 doctors in our fair city this weekend so it's the place to go if you get sick! The event is utilizing rink surfaces in Stratford as w...

How do I comment on the defending answer for a bad feedback please ?

Defending a bad feedback with false statement. Want to re-respond.

How do I change a feedback from negative to positive

i made a mistake and I want to change my vote from negative to positive

How do I contact a seller if I keep getting an error message?

I am Canadian, trying to purchase an item listed by an American seller, who states in their ad "Contact me if you are a Canadian buyer and we'll figure out the shipping costs as it will be different than the below." Every time I try, I get "We're sor...

ebay's new buisness policy...

If you have tried it let me know what you think.. not sure whether it's worth learning about or using

what do I do if I have bid on an item and my decimal point didnt enter. I meant to post a $.99 bid but it came up as $99.00

I posted a bid and made a typing error on the price I meant to bid

Shipping to Italy via Small Packets

I'm trying to use the CPO website to get an estimate for shipping a parcel to Italy with fairly high value. Can someone tell me why it gives me the option of buying insurance up to $1,000 for small packet shipping? It looks like I can ship up to 1kg ...