Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Newbie can't ship to US -

I have a friend who is new to Ebay.ca - she only has 2 transactions as a buyer but wants to sell some bits n bobs. She can post on the Canadian site - but not the US - will this ever change? She wants to be able to sell to the US market also. I've lo...

How long should it take to get a refund when paying with paypal. The item was returned and signed for on July 25th.

I have emailed the seller a few times to see the progress of my refund but the seller has not responded. I may be jumping ahead of myself in regards to the refund coming back to me this fast. Would like to know the the normal time frame would be.

How do you allow buyers from a Country you do not ship to?

Hi, I recently changed my worldwide shipping to USA and Canada, I have alot of repeat buyers from other Countries that I want to allow to still purchase from me. How do I do this but still have listings to ship to Canada and USA only? Thanks

Resolved! what to do if buyer received broken item?

Hi, I received a message from a buyer that the item I sent was broken. Since this is my first bad luck, can you tell me what to do. I told the buyer that I would refund the cost of the item. Do I have to pay for the shipping also?. Thanks again.

Prohibited items being sold?? Knife category.

Recently I contacted e-bay about policies being broken by some sellers regarding illegal and or prohibited items. It states that knives using the term "BAT" or "BATMAN" in any way are not allowed to be sold as I found out the hard way. Also, it was m...

Resolved! shipping label " help "

HELLO, OK, I PRINTED OUT A SHIPPING LABEL, AND IT IS BIGGER THAN MY PACKAGE. WHAT DO I DO?:_| THANKS AGAIN

Hi I had an ebay account(canadian), was wondering if it's possible to add 1 usa address to this account?thx for any info

I live close to us border, so I can always go to usa to pick up my parcel, since some of the shipping cost is cheaper to usa than to canada by ebay seller

I tried buying an item, an error message occurred, yet I was still charged for it.

The transaction didn't work apparently, yet when I checked my cards balance I was charged for it regardless. Is there some way I can get my money back? If not, what do you recommend I do?

It won't let me print a shipping label what do I do? I am considered a new seller. Also the payment received has not shown up on Paypal al

I need to print shipping labels even if I have to pay myself. Please help me ASAP thanks!

PAYPAL SHIPPING

HI ALLB-) I WANTED TO KNOW IF IT IS BETTER TO SHIP THROUGH PAYPAL OR JUST GO TO THE POST OFFICE? THIS IS THE FIRST TIME AND IF IT'S CHEAPER, CAN YOU TELL ME HOW? THANK YOU

When a customer has paid for an item but the "funds are pending" do I still ship the item? Th

I indicated a 2 day processing time. Thank you

Why sellers ask for my paypal e-mail address? Why can't I pay directly via paypal without this step? Is it safe to give out this information

Hi, I never bought anything on e-bay. When I decided to buy something I couldn't pay directly via paypal. I got the message to contact the seller or try later. Seller told me to message him my paypal email address and not to use @ sign as it won't go...

How come sellers can say they ship from the country you live in yet...have it sent from China...That shouldn't be allowed.

Use of the Country you live in and ship from remote Country..WTF

Didn't realize they don't ship to my country. How do I take back my bid? I have tried to contact the seller with no response.

did you know that EBAY will hold your $ if ther is a spike in your 30 day DSR stars feedback & you do not have access to see the 30 day DSR

I have bin selling on EBAY for 4 years 99.6% feedback on 2456 items my DSR detailed stars all are 4.80 out of 5.0 in 12mth & i am a powerseller to i have 5 negs and 4 netrals in 12mths. My DSR in 30 days spiked my item not described star fall to 4.6 ...

Resolved! Some tips for organizing Unsold Items (will ebay jettison them after 3 months if they R not re-listed ? ) & any way to retreive "lost" ones

As I have over 60 things to sell and I only put up 12 or so per week ( to meet the 50 per month free listing limit ) and also because I am not exactly the most organized person, sometimes I find it confusing finding the unsold items that are next in ...

Resolved! re charging for shipping

hi, sold item sent ti buyer 2 weeks ago ,he just email me saying wrong adress want me to ship back when received, I do I re charges him shipping cost, thank you

Mailed item and buyer now wants to cancel.

I recently sold an item and received payment for it. The next day, I shipped the item. I just received a message from the buyer wanting to cancel because they misread XS for XL. I have a no return policy. Am I obligated to take it back? Will it effec...

What do I do when a buyer demands full refund but wont return item to me?

I recently sold an item, packaged well, shipped it, and the buyer received it. The buyer is now claiming the item is a fake. I have no idea who to believe - I purchased the item in a storage locker and the expert I took it to said it was authentic, b...

Hi, for some reason my eBay searchs are coming up on the eBay.ca, I need back to USA search...where can I correct this issue?.

Hi, for some reason I am unable to relocate my base back to eBay USA; I don't know how it switched to eBay.ca! ..can someone advise as to how to correct this situation...I would appreciate any help with this...thanks so very much.

looking for a seller

looking for a seller by name bidfortime. how do i go about it? thank you.

Resolved! how much duty taxes on 50 dollars from usa to canada?

on average if i m buying stuff that cost between 50 and a hundred bucks, and the stuff is coming from the usa to canada how much are the duty and exise taxes going to be?

Resolved! hi, where does the money goes when I sold a item does it automaticaly goes in my bank account or do I have to do something, thank you, diane

hi new to ebay

report a buyer that misuse return

I have a buyer that want to return my item and get refund. I mentioned my auction as returns not accepted, after communication with buyer, finally I want to make my buyer happy so I agree to refund her. This item is radio, but she rejected me to chec...

is this an actual tracking number?

Under Tracking number, it says Z00000**** (4 numbers). All it says is POSTAL under the number when i select the option "Track Package" in my purchases on eBay. So is this a real tracking number? If not, is the seller able to track my package at all?

I returned a defective product and was wondering if the refund is credited to my credit card or does the seller refund me the purchase price

I bought a product using paypal. received the product and was defective. the seller said he would refund the entire purchase price. i shipped the unit back to him but have got a response back on how the refund will be issued.