Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

How long do you have to wait to get paid for your item before you can relist Thanks

Buyer won bid on 7/11/12 which is 6 days and no payment yet sent second invoice and have still not heard from him.

How long after purchase before I can no longer start a non-received item claim?

I've purchased an item that is taking far too long to arrive. - I know what the shipping difficulties are and it looks likely that customs and/or UPS will return the item to the sender. I'm worried that by the time the seller gets the item back I won...

How do I cancel an order . . . buyer requesting same.

Made a sale, now buyer saying they misbid and request I cancel transaction. Can someone tell me how to do this?

Why US prices are always higher than CAD (Canada) prices when CAD dollar is stronger than the US on international market (Ebay &Paypal) ?

USD (USA) prices are always higher than CAD (Canada) prices on Ebay and Paypal when CAD dollar is stronger on international market. It never changes, always the same thing. Why ? For example, these days on international market: 1.00 CAD = 0.985723 US...

Resolved! Question about selling on ebay

A member sent me a msg making me an offer on item I'm selling. Is this allowed?

Resolved! How/where can we get an anonymous identity as a bidder?

I just saw this "private listing - bidders' identities protected". How to do it? thanks

how do I change the shipping on the invoice to combined shipping

A customer bought 6 items and the individual shipping would have been 52.00, but the combined shipping is 17.50. How can I change the invoice

International member bids without confirming shipping costs. What is the proper procedure....???

I am new to ebay and in my listing have requested to be contacted for international shipping costs. I received an international bid but no email requesting shipping costs. Do I contact them and give them a shipping quote or do I wait until auction cl...

Resolved! I have a Guitar for a X-box 360 but I have a Wii is there anyway to use it on the Wii. Help

I have 2 wireless Guitars for a X-Box 360 but now I own a Wii and was wondering if there is any way I can use them on my Wii.

Turbo Lister Issue... cross-border trading terms & conditions???

I'm in Canada, and I just went to upload some items only to get an error message... "You must accept the terms and conditions for cross-border trading before you can list this item that will require international shipping..... " I've never seen this ...

how do I change the shipping on the invoice to combined shipping

A customer bought 6 items and the individual shipping would have been 52.00, but the combined shipping is 17.50. How can I change the invoice

I bought an item and paid through Paypal with an e-cheque. The seller cancelled the sale. Now I am being sent e-mails from ebay about paying

I am being sent e-mails for an unpaid item that was cancelled by the seller. I paid through Paypal with an e-cheque but the seller does not accept them and cancelled the sale. I have a perfect feedback rate and do not want to lose that. What do I do ...

I followed the tips on how to write your selling decriptions, now nobody's looking at them.Help!

Hi, I had decription written for my items I was going to sell. Then I got an email from ebay with tips on how to make it better. Now nobody's looking at them. Help!! What do I do now?

photo uploader / picture manager

I want to sell an item. I want to use the photo uploader, but this option don't appear on my listing page. I have only the option to add a photo through a web server. I looked everywhere on the learning center, and can't find solution to this problem...

why is shipping so expensive on clothing

Just trying to make sense out of some of these shipping charges. Some of them don't even make sense.

How do I contact an ebay store to get more information?

I need more information on a product from the seller.

I want to take back my bid, and I contacked the seller and they told me yes I could. How do I take it back?

I can't get it because the seller is only shipping to the usa, and i live in canada, so they understand, and told me to take the bid back.. but i have no idea how.

In a best offer scenerio, as a seller if I counter offer, can another member still buy the item at the buy it now price?

Assume I have two offers for the same Item. If I counter offer one of them, can any one else (including the other offer) buy the item while the counter offer is active?

Resolved! how find a cost for a international shipping in Ukraine from Canada my lidting id already on the market and i am unable to go on the int

i am selling a tablets on ebay and a customer ask for if i am able to send it to Ukraine first i said dont sell international except Canada and USA and this customer for international and i am unable to find the cost of it thanks monradbi

business license or permit on Ebay?

Hi ebay sellers, I am starting reselling items on ebay soon. What I want to ask is "Do I need a business license to resell items in Ontrio?

Is there anyway to hook people up with the items I;m selling? I have only a few items listed. Do I need a store? Is the a URL link ?

Is there a way to hook people up with the items I'm selling. I only have a few items.Do I need a store? Is there some kind of URL link, I could use to send people to. Why I ask is because I need kind of a website address to put on a business card. Th...

how to cancel a bid

Is it possible to cancel a bid once it's made?

How do I get a copy of my purchase History over the last 2 years

How do I aquire a Purchase History of my ebay purchases

what do i do if someone threatens to take me to court because i left them a negative feedback?

i wanted to purchase a item that was on a make and offer bid somehow i ended up purchasing 2 and i asked the seller if they could remove 1...they said no they couldnt and never told me why...so i payed for both items and recieved both a couple weeks ...

Buyer from USA cannot buy - apparently we don't ship to him

Hopefully eBay staff still monitors this board. I only exclude handful of exotic countries. Got this message from the buyer who wanted 330745617223 When I try to purchase your items I receive an error message re: shipping. You don't ship to my addres...

sometimes the shopping cart icon disappears and I can't figure out how to get it back. Any advice?

When I choose items to buy I send them directly to the Cart (shopping cart icon at top of screen) so they're all together when I buy them. I want to buy about 10 items right now and the Cart is nowhere to be found. I don't want to buy each item indiv...

Does anybody else have problems with the seller dashboard?

Does anybody else have problems with the seller dashboard? It can never display my information - and yes, I have enough transactions. It keeps telling me to try again later - it worked fine a few weeks ago.

Resolved! Deleting items from watch list?

Items I am deleting from my watch list are not deleting. At first them appear to be deleting but the following day they are still there.

Resolved! Buyer claims: item not received - tracking says otherwise - what do I do?

I have a problem with a buyer. I shipped an item and purchased tracking. One week later she complained about not receiving the item. So I checked my tracking number to find out where it was hold up and it says "item SUCCESSFULLY DELIVERED"!! So I tol...

There is no way to get money back from seller?!

I have bought 2 new ipad cases with a seller(CHINA) for around US$30 on April 4, (Stated they are good for the new ipad). After 36 days, I got my cases, and they are not good for the new ipad (new ipad can't be fit into the cases). Then I contacted t...