Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Are you watching the Olympics?

Are you watching the Olympics? If so, what? Susan

Anybody out there?

Anybody out there? Is the Canadian list working yet? It's so quiet! Do you think eBay is going to work quickly to get this list up and running or are they telling us something? Susan momoftwingles2

Have you received your AdCommerce January invoice?

Anything unusual?

Paypal "Internal Server Error"

I can't login in to paypal to check my balance since last afternoon. Get "Internal Server Error" all the time. I can print shipping label with paypal by click the "print label" button through ebay.ca . Is this just me?

Adwords and SEO

I have finally put my web store online 2 weeks ago after 7 months of work (part time). Now I am struggling with SEO and Adwords to get my web store into google. Tried some simple things like static URL and static page, sitemaps, etc. Now I am making ...

Canada Post Rates Go UP... Profit Goes Down...

For those of us who offer Free Shipping as an incentive for Buyers, and ship via Canada Post, well, we just lost more profit... Light Packet to the USA up by 16 cents. Small Packet to the USA up by 24 cents. Shipping in Canada as well has gone up... ...

Paypal has me shaking my head on this one!

Received a payment of $2000 from a zero feedback buyer...immediately receive a notice from Paypal stating payment is under review and not to ship until notified - payment clears shortly after this email. Good to go, right! Two minutes later receive a...

Have you received your rebate(s) yesterday (Feb 1)?

PowerSellers with a billing cycle ending on the last day of the month should have received their PowerSeller and/or TRS rebate(s) yesterday. Have you received yours? I have not seen mine yet.

Powerseller vs TRS Discounts?

Hey folks. I know a few months back a few of us wrote that our dashboards showed no Powerseller discount yet the discounts were reflected on our invoices. Even though many of us contacted eBay support we got no useful answers and the dashboard proble...

December mail has been a disaster

Customers have been waiting for 4-6 weeks, the amount of "Where is my item" for mail sent in December is 10-fold, so far 2 chargebacks. This year I am closing the store in December. There is no way I go through this again.

eBay Beats Profit Forecasts

Link

Shipping by regular lettermail

I am researching shipping tiny products by lettermail. What I am interested in is: * how fast it is, is it faster than Light Packet ? * how it's sorted and if machines can destroy non-paper content * does international LM require CN22 if it contains ...

Hockey Day in Canada.

Any hockey fans out there? Although I am not much of a sports fan, DH is a former hockey referee and is presently a volunteer for Hockey Day in Canada which is being held in Stratford (our home town) this week. This afternoon he was on duty watching ...

New fee structure (store subscriptions) coming March 30, 2010

The rumours circulating over the past year and a half that eBay stores as we knew them would be phased out and replaced by fixed price listings is coming to fruition. Here's a short cut and paste of what I received in an eBay email: "The upfront cost...

Discounts for Powersellers and the TRS program

This message could have been continued in the previous thread titled "Power Seller Discount", but I figured it deserved the attention as a new thread. I, along with others, seem to be confused regarding to what discounts are being applied to their in...

How to do a refund to Russia past 60 Days?

Hi All, I have run into a dilemma and not sure how to deal with it. A customer from Russia purchases an Item on Oct. 5th 2009. Today (January 26 2010) I get a message from him informing me that the package has not shown up. As the item is inexpensive...

Auction Style Listings FVFs

Hi All, There is an interesting thread on the US Power Sellers' Board that may be of interest to those of you who list in auction format. It is entitled: Holy 141% fee hike Batman! Auction-style listings are a lot more expensive exclusively_red_tag h...

Question re PST exemptions

I get lots of emails from buyers who want to buy wholesale but this is the first time I have had anyone ask for a PST exemption on her purchases. The buyer claims to be a retailer and she said she would give me her permit number but how would I know ...

Taking a leave from the boards

We will be taking a 2-month leave from the boards and wish to thank all of you for the support that you have offered. On February 1, Xena and I will hop on a plane to Lima and we will travel throughout Peru, Bolivia, Ecuador and Colombia until the en...

Power seller Discount

I don't know what is up with the Billing this Month, I had 4.8, 4.9 & 5.0 Score all through the Month and this morning I look at my invoice and Notice that I only received a 5% refund instead of the 15% ?? Also Noted there was a note in that section ...

Switching billing currency - problems

Switched from CAD to USD billing month ago. The new default USD billing account has been created, and Account Summary allows switch between two accounts. There was a question on this board somewhere how to pay for previous acct. - click "one time pay...

Just a note to USPS users

I was informed at the border todat that they were tightening up the regulations ( as they made me wait half an hour to correct a number on my manifest) I think they may have changed some of the HTS numbers to - one number that was valid last year for...

eBay Store

Maybe I don't get out much but I never noticed before that eBay has its own store. I created an account to buy a small item but when I went through checkout I didn't complete the purchase. If I charged what they do for shipping and for additional ite...

Another paypal glitch

Lovely! (we got paid) C & P from an email we received: Hello, I have encountered a technical problem with PayPal. I paid you yesterday using the invoice you sent me. But I just received an email from another seller I paid yesterday who is claiming he...

CAD vs. USD

$206.41 CAD $206.46 USD Today was the first time in a long time that we received less in CAD than the USD we were withdrawing from Paypal. So much for selling in USD lol! Were it no so difficult for many Americans to befriend themselves with this, we...

Wow! I'm impressed!

I shipped a package (Small Packet) to Australia on Monday and received feedback today....2 days later! I wish the packages to the U.S. arrived that quickly!

Listing sends me directly to paypal?

Hi Guys, been trying to buy this item: 180455008026 and have been back and forth with the seller to get me but on the exempt buyers list so I can buy. She says she exempted me and I went to buy but instead of the regular "confirm purchase" page follo...

Demonstrating the inconsistency of support

Following is a copy and paste of email dialogues pertaining to me reporting a copyright violation (the offender was given 24 hours to respond, whereas I agreed to let him/her use our listing pics if he/she acknowledged my email. The seller did not bo...

Best way to sell to both Canadians and US

Hi, I had a question. What is the best way to sell to both Canadians and US? Is it by making two seperate listings? 1) For Canadians, list on ebay.ca in Canadian Dollars and charge taxes ,, 2) For US, list on ebay.com in USD and no need to charge tax...

Mystery email from eBay?

We received an email originating from: DL-eBay-IT-IMD-BIA at ebaydotcom, no subject but with an attachment called"Advertiser Dashboard.pdf". There was no body in the mail. The PDF seems as if it is associated with "Ad Commerce" and is labelled "eBay ...