how does a seller cancel an order upon request of buyer, and issue a refund to buyers paypal account?

bygonegirl67
Community Member

buyer wants to cancel a purchase for a full refund of paypal payment

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how does a seller cancel an order upon request of buyer, and issue a refund to buyers paypal account?

Hi .. are you asking as the buyer , i don't see any sold on your account.

 

Assuming seller has not shipped , can refund buyer using the refund link in PayPal "details" page of buyer's payment.

 

Then can file a cancel transaction giving buyer a heads up to accept when ebay asks..

 

http://pages.ebay.ca/help/sell/cancel-transaction-process.html

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