now its telling me i have to buy both

nicole*chris1984
Community Member

how do i delete the other item or can i do that because i don't want to purchase two of the same things can anyone HELP please 😞

Message 1 of 4
latest reply
3 REPLIES 3

now its telling me i have to buy both

Hi , you purchased 2. Only seller can cancel a purchase. Contact seller(in listing) and explain that you are new, made a mistake and only want one. Ask if they will file a mutual cancellation that you will accept when asked by ebay..

 

http://pages.ebay.ca/help/sell/cancel-transaction-process.html

 

The seller does not have to agree but hopefully will.

Message 2 of 4
latest reply

now its telling me i have to buy both

You really have to make sure everything is correct before committing to the purchase. If the seller does not choose to offer you the mutual cancelation request, he can open an unpaid item dispute against you.

http://pages.ebay.ca/help/sell/unpaid-items.html

Message 3 of 4
latest reply

now its telling me i have to buy both

If you bid on items from two sellers, but only wanted one, you are unlikely to get cooperation from either.

Bidders with Strikes for Unpaid Items are generally automatically Blocked from bidding by sellers, who are in this for the money, not for giggles.

Message 4 of 4
latest reply