
11-12-2018 11:22 PM
11-12-2018 11:43 PM
11-13-2018 12:07 AM - edited 11-13-2018 12:08 AM
@teenytrinkets wrote:
I bought something from China on Nov 2nd thinking it was coming from the US.
On Nov. 8 I filed an INR claim. Less than 6 hours later I got a response to the claim from the seller with this tracking info:
Shipper - China Post
EMS Tracking number - LY956950624CN
4 days later and I cannot find this tracking number in the China Post tracking site. Also, I read online that EMS tracking numbers start with an "E" - this one appears to be E- packet - which I don't think is even trackable. Anyone know if this number is valid?
Should I escalate this claim now or wait a few more days for tracking to show up?
I'd wait a few more days, apparently EMS (in China) can take days to get that first scan -- but 7 days wait should be more than enough time to see something.
The first letter does not need to start with "E". According to chinapost.com:
format 5: the number starts with “L” and ends with “CN”
This is China Post ePacket parcel. It is almost as faster as EMS and only a little bit more expensive than airmail. However, ePacket service is only available to limited countries such as USA, Canada, Australia, UK etc.
All above tracking numbers can be tracked in http://track-chinapost.com
11-13-2018 03:41 AM
11-13-2018 05:19 AM
11-29-2018 12:09 AM
You can open the Dispute as soon as the date for delivery eBay gave you passes.
This may or may not match the 7-10 days the seller promised.
Then you have 30 days to open the Dispute for Not Recieved.
You are also able to open a Paypal Dispute for Not Recieved or for Not As Described, and for those you have 180 days from Payment, but PP wants you to pay for return shipping (on the NAD) which is expensive to China. You may have the US seller's address or be able to get it from eBay, in which case returning it to him may let him see what he has been selling for the first time.
But start with eBay.
And don't close the Dispute until you have the money in your account.
03-18-2024 11:49 AM
03-18-2024 12:28 PM
You have responded to a thread from 2018!... More often than not the information in very old threads is outdated and/or irrelevant.It's really best to start your own thread to address your own issue and/or discuss a "current" situation.
03-18-2024 12:29 PM
03-18-2024 12:42 PM
Hello Everyone,
Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue discussing this topic.
Thanks for your understanding!