@cumos55 wrote:
I use two computers.
The newer computer with Windows 10 is for everything and all things eBay.. This computer is very intetnet active.
Spyhunter found that this computer was full of all kinds of programs that settled onto my computer. I did not ask for these items, but they were there. It goes to show how many people were interested in what I was doing.
Spyhunter removed them... but they came back.... except for that malicious malware
My second computer with Windows Vista is my email only computer...... This computer is very, very clean. I rarely communicate with any site other than eBay. This computer is very clean.
I have a router..... I have a firewall, or is it firewalls.... and Norton antivirus.
The firewall is set low on the Windows 10 computer...... Most everything will access my computer.... I cannot afford block something important in relation to eBay.
Norton protects me...... and if necessary I will access Spyhunter..... must pay.....to use it.
I am protected.... most likely
Be careful with Spyhunter. Do a Google search on the name and there are many bad reviews saying it is fake software and tells you that you have issues and then "removes" them.
What Norton Anti Virus do you have. A paid for version? Is it a suite? You should have a suite which has an anti-virus protection, a firewall, a malware protection and so on.
The best Malware program is Malwarebytes. It is not a virus program, not a firewall, it is designed to protect against malware. I strongly suggest you uninstall the free SpyHunter immediately. It may not even really uninstall. Download free Malwarebytes and get the 15 day full trial version and run to check your computer. It will clean it up if there are real issues. After 15 days it will no longer offer real time scanning but will still work if manually run to check your computer. (see my notes farther on.)
Did you know that most ISP (Internet Service Providers) offer a free Internet Suite for their customers? For example, I am on Shaw cable and I get McAfee Internet Security free on up to 5 computers. McAfee is usually in the top 5 Internet Security packages in reviews each year. Not the best but not the worst. Check with your ISP to see if you get a free Internet Security package.
To take care of your computer, here is a post I make once in a while on the USA forums and recent on these forums.
Here is a post I make occasionally for issues like yours. Sometimes it helps an eBay user. You might want to try some or all of what I am posting. Perhaps you have. If you still have issues, please post back with more details on your computer like Windows Version, browser make and version, using a desktop computer or laptop or mobile device like an tablet or smartphone, or any other details that might be relevant so that others can try to help.
To minimize issues with eBay and any on the fly code changes, clear your browser cache and cookies each day or after each browser session. Old code may be in the browser cache and not cleared with the new code so eBay may not work properly because of this.
Clean your browser cache and cookies using CTRL SHIFT DELETE? Make sure you are logged out of eBay and any site and follow the popup box to clean your browser.
Warning: Clearing cookies might lose cookies for some sites that are used to store preferences for that site. I do not care since nothing is critical and prefer to not have any cookies left on my computer so I have my browsers set to remove cookies and cache upon exit from my browser session.
Do you have another browser installed? I find it is best to have another browser installed to see if a recent browser or eBay update makes my browser not work properly. I use FireFox browser as my main browser (FF works well for the past 5 years) with Google Chrome and Opera browsers as backup.
Also, I find these tools handy to clean up my Windows computer on a regular basis.
I would suggest getting free CCleaner and set to run on startup to clean your computer. Install the free version. Make sure to set it to clean all files including those within the past 24 hours (an option to set).
http://www.piriform.com/ccleaner
Install free AdBlockPlus to block most ads in your browser. I have used it for years and many eBay members too. It works for eBay and other web sites. This tool speeds up working on eBay a lot without all the moving ads.
www.adblockplus.org
I would also suggest installing free malwarebytes to scan your computer for malware. This program is for malware only and catches many things that virus programs do not. Run once a month or so to check your computer. Install the free version.
https://www.malwarebytes.org/antimalware/
I have had all three installed for years as well as a internet suite for anti-virus and have had minimal issues. I still managed to get a virus in the past 10 years a couple of times (from Photobucket through their banner ads that ran Adobe Flash, I disable flash now and only turn on when I want for a site. You may want to disable Adobe Flash as well and enable only when needed). Adobe Flash is not recommended to use any more by many browsers (Google, FireFox) as it is so prone for malicious software hidden in it.
). 
