Very long story short I finally figured out the problem - expedited lite
was being charged for volumetric weight by Canada post. After
consultation with eBay head office they looked into my claims and
confirmed this was in fact the issue and they hav...
I forgot to give you a direct answer. I resolved my issues when I was
discussing the overall problem with head office. Once they had a chance
to confirm my theory of the issue and reach out to Canada post to fix
the problem they then looked into my l...
Sigh, it always disappoints me to hear eBay is still telling people
this. Trust me I've been through the same thing. If you purchased your
label through eBay then eBay has to dispute it for you as its under
their account. Canada post is correct, they...
Right now unfortunately you have to call in and create a service
request. With the issue just resolved eBay is evaluating the impact to
the problem. I'm not sure at this point what they will do - proactive,
reactive etc. At this point in time you can...
Hey Lotz, I have some great news.....all my hard work has paid off. We
have a fix!It turns out my analysis of the expedited lite problem
mentioned in my post was accurate as well as my assumptions. It took a
long while but I was really pleased that e...
