News & Updates
Review announcements, read seller stories and get the latest updates.
Latest Announcements
Sellers: Fee Updates Now in Effect
To improve the visibility of sought-after merchandise—and help sellers increase their sales—eBay has updated fees and amended some listing features to encourage sellers to use the most effective listi...
Sellers: Fee Updates in Effect May 1; Listing Requirements Coming June 29
A number of updates—announced as part of our 2015 Spring Seller Update—will be in effect soon.
Listing Guidance for Upcoming Apple Watch Products
The launch of the highly-anticipated Apple Watch products is just around the corner. When listing these items—either as presales, or once the items have been released—follow the guidelines below.
2015 Spring Seller Update: Bringing More Visibility--And Value--To Your Listings
As one of the world’s largest online marketplaces, we help connect buyers around the world with the great selection of items you sell. Having the right information and inventory in front of buyers at ...
Sellers: Extra Protection Now Available When Shipping to 34 Countries Worldwide
As an added incentive to offer your items to international buyers, we have extended extra protection for your seller performance from international shipping delays, any time you sell to a buyer in sel...
Sellers: New Out-Of-Stock Option Helps Protect Your Hard-Earned Seller Standing
eBay has introduced a new out-of-stock option for sellers to use on their multi-quantity Good ‘Til Cancelled listings. Free to use for all sellers, this new option helps safeguard your hard-earned rep...
PayPal Purchase Protection Window to be Extended Starting January 7, 2015
Beginning January 7, 2015, the latest updates to PayPal’s User Agreement and policies will take effect, with important implications for both buyers and sellers who use PayPal on eBay.
Sellers: The Window for PayPal Purchase Protection Dispute Defects to be Reduced
Good news for sellers: later this month, eBay will be updating its standards to include new protections for sellers who accept PayPal as a form of payment from buyers.
Extended Holiday Returns No Longer Required for Top Rated Plus Benefits
I’m pleased to announce that eBay will not require extended holiday returns for your listings to earn Top Rated Plus benefits on eBay.com in November and December—including the 20% final value fee dis...
Updates to Maximum Final Value Fee and Automatic Relist Features
At eBay, we monitor our rates, and periodically make adjustments to them.
eBay Restricting Site Access for Older Web Browsers
We have decided to restrict the use of an outdated Internet security protocol, SSL 3.0, because we have determined it does not meet our standards.
eBay Inc. to Create Two Independent Public Companies--eBay and PayPal
Today, eBay Inc. announced it will create two independent public companies—eBay and PayPal—in the second half of 2015.
A Message From Sri Shivananda, VP Global Platform & Infrastructure
As the person responsible for managing eBay’s technology team, I would like to take this opportunity to address the technical issues that occurred early Sunday morning Pacific Time. First, on behalf o...
How to List Upcoming iPhone 6 and iPhone 6 Plus
The launch of the latest highly-anticipated iPhone 6 and iPhone 6 Plus products is just around the corner! Follow these guidelines to help meet buyer demand and deliver excellent customer service. Lis...
Updates to the eBay User Agreement, User Privacy Notice, and Money Back Guarantee
Updates to the eBay User Agreement, User Privacy Notice (formerly known as Privacy Policy), and Money Back Guarantee (formerly known as Buyer Protection Policy) were posted on www.ebay.ca on August 19...
2014 Fall Seller Update: Increase Sales and Streamline Your Business
Here at eBay, we’re committed to constant innovation: creating new experiences that your buyers—both current and future—will love, and to find additional opportunities to make selling even easier—and ...
Sellers: Fee Update in Effect
Don’t forget: the update to standard selling fees—announced last month—is now in effect. This means that as of today, sellers without an eBay Stores subscription can enjoy up to 100 free listings* a m...
Update on Password Change, Options for Sellers
If you haven’t yet changed your password, at some point you will be prompted to do so when you login or before you complete a transaction. If you changed your password on May 21 or later, we do not ne...
Important: Please Change Your eBay Password
As we announced yesterday, we are asking all eBay users to change their passwords to help ensure the trust and security of all eBay customers.
eBay Inc. to Ask eBay Users to Change Passwords
Earlier today, eBay Inc. announced it is aware of unauthorized access to eBay systems that may have exposed some customer information.
Sellers: Fee Updates Could Mean More Free Listings for You
To keep our buyers engaged, and to help ensure that new sellers and those who sell occasionally have the best opportunity to succeed, we will be making some updates to the standard fee structure (fees...
Updated Rules for Revisions on Fixed Price Listings
eBay has lifted some of the restrictions around editing most fixed price listings.
Coming Soon: More Information to Help You With New Performance Standards
We’ve heard from many of you about the need for more insight at the transaction level into how you’re doing toward eBay’s performance standards—and we listened.
Updates to Feedback
Starting in late April, detailed seller ratings will no longer be anonymous.
2014 Spring Seller Update: Satisfied Buyers Mean More Potential Sales
Congratulations, sellers! Your ongoing commitment to great service continues to pay off.
All-New Seller Dashboard Makes it Easier Than Ever to Keep Your Business on Track
Great news for sellers! Over the coming weeks, eBay will be introducing an all-new seller dashboard—available to all sellers with at least one sale—that makes it easier than ever to get insight into y...
New eBay Profiles Have Replaced MyWorld Pages
Ready for something new? We’ve replaced MyWorld pages with sleek and streamlined new eBay Profile pages.
Announcing a New Way for Sellers to Save
To grant you the ability to control which of your listings have promotions applied to them—and to help us create better and more personalized promotions based on what, when, and how you sell—you’ll be...
Sellers: New Tools Help You Meet Photo Quality Requirements
Now you can choose from a number of great eBay tools to help you meet the photo quality requirements.
A Message Regarding Last Night's Site Outage
From 2:45 am EDT through 9:00 am EDT on August 23, several eBay sites and customer service platforms around the world experienced intermittent outages.
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