A buyer from Nov. 26 received a refund through paypal.

jpyne28
Community Member

A buyer received a refund through paypal. The item was delivered Nov.26. I received no notice from ebay.The package was sent insured and with tracking.Refund given Jan.30. Can buyers go around ebay with a claim.

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A buyer from Nov. 26 received a refund through paypal.

If you have proof of delivery (not shipping , delivery) contact the PP resolution centre and appeal the refund.

 

Sounds like there was some sort of glitch and you were not notified that the dispute had been opened.

 

Hmm.. was this actually a chargeback from a credit card? Go to the PP resolution centre about that too.

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