Can you geta Refund for a returned item?

chinaprince
Community Member
Hi
Can you get a listing refund and final value fee refund if an item was returned because something was wrong with it? and where do you go to get it back
Thanks
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Can you geta Refund for a returned item?

ibhuff
Community Member
Hi chinaprince, you can get a final value fee refund.

As a seller, you may request a Final Value Fee Credit for the following reasons:
High bidder didn't contact you.
High bidder refused the item.
High bidder didn't send payment.
High bidder sent payment but check bounced or payment was stopped.
High bidder paid for the item and returned it. You issued a refund to bidder.
High bidder didn't comply with seller's terms & conditions stated in listing.
Both parties mutually agreed not to complete the transaction.

But you cant get a listing fee credit. I am not sure how to do this, but it can be done
Ian and Bonnie
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Can you geta Refund for a returned item?

acurael
Community Member
This link will get you started:

http://pages.ebay.com/help/community/npb.html
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