Confessions of an Ex-Paypal Manager?

[llee2]

Guess there is no way to tell if he actually was what he claims, but scary nontheless...

http://www.paypalsucks.com/forums/showthread.php?fid=6&tid=1529&old_block=0

[amberwoodottawa]

IF he was a PayPal manager or even ever HAD a PayPal account, he would know that in order to open an account, a small charge will be made to your credit card and you have to wait until you receive your next credit card statement in the mail to see the charge and access the verification number next to the charge before you can use PayPal.

There was no "inside" information in what he was blabbering on about. If he was legitimate he wouldnt call himself a "middle Management TYPE" guy. He would have indicated his position as he said PP cant do anything to him.

He gave no more information than everyone here already knows and probably gave alot less as I could tell more stories as I am sure alot of people here could as well that would make us sound more like we had the inside track.

At best he is a disgruntled, former low level employee, more likely someone who had their PP account suspended, most likely somone with a big mouth who wants to get a thread started with everyone calling him a hero.

I dont buy that guy's former background with PP one bit.

Malcolm

[your-chic-shopper]

Malcolm
Please note opening an American Paypal account has less steps and is different then opening an international Paypal account . While some of the steps the same , they also have different steps to open an American account. The 3 digits can be pulled off the internet within the same day as opening the account

The biggest problem I had was this week

I have a paypal credit (debit card ) Every few days I swipe the card through our terminal in our office . Basically I dump the money into our business account in Canada. The process is faster then waiting for paypal to transfer the funds into our account . I also get a better exchange rate because it's MasterCard exchange rate ( other then opening an American account )

Well last Friday my wife used the debit card and swiped $3000 into our business account from the office . My wife was at the office and I was at home making auctions for Ebay . Knowing that my wife was going too swipe the card in the afternoon. I got a phone call from paypal (third part company they use), they asked if I had used the card recently and made a $3000 dollar purchase for East To West (our company). I stated yes knowing my wife must have swiped the paypal debit card . I answered a few more questions and that was that !!!

I then picked up the phone and called my wife at the office and told them Paypal called . I then told her what they had asked , the phone got really quiet . "Todd" she said . The card DECLINED

I never pulled the money from the paypal account, because the card declined for $3000

Ok a little nervous I look into my paypal account " yup $3000 dollars gone "

Now really Nervous I call my paypal REP . He tell's me not to worry , It has happened before . He emails me info and tells me to fax it in . He then tells me it will be worked out in 24 hours

Monday comes and no refund from paypal ....so I call

They tell me they have gotten the fax ...however they need a letter head from my company ..@#$%$#@ I missed that info in the email dam @#$%%#$#&%

I faxed the letter again with a letter head , thinking I was having to wait another 24 hours till maybe the money was placed back into the paypal account . Within 15 minutes of the fax ,the $3000 dollars was placed back into the paypal account

[amberwoodottawa]

I suffer the 2-3 day wait to have my US$ put into my US bank account in New Jersey and 3-4 day wait to have my Cdn $ put into my Canadian account in Ottawa.

At that point the money is 100% out of PayPal's control, actually I believe at some point before that as I have seen evidence of my New Jesrsesy accy having the funds but not making them available to me for another 24 hours.

I am an ex-banker and I can tell you hundreds of stories when the money sitting in somone's own Canadian bank account with the Royal or TD or CIBC or whoever is uddenly not available to them.

As a matter of fact I know of more instances of monies removed from innocent people's accounts without their knowledge or permission leaving them with cheques bouncing and having to sue the banks to recover funds wrongfully removed from Cdn banks than PayPal.

I worked on contract with a company where the owner is into his 5th year trying to recover over $100,000 taken by the RBC in personal RRSP monies that they had no legal right to remove.

It is far more common event than one can imagine and I dont think any more so with PayPal. The only excpetion is (a) PayPal is a US company and we are Canadians and (b) they are not goverened by the same acts, rules or regulations as bank are or may be.

Malcolm

[randall@ebay.com]

All,

Not only is it unlikely that this "manager" worked (in any capacity) for PayPal, much of the information is just plain inaccurate. PayPal does not warn employees during exit interviews. Anyone who has worked here (or at most big companies) will sign a Non Disclosure Agreement when they start working. The fact that someone quits, or has their "own business" would in no way disqualify them from this contract.

Regards,
Randall
PayPal Consumer Relations

[your-chic-shopper]

Ah ?? good point ....but like any big computer internet company . When you are let go , They walk right to the door. Staff know important info and make problems if left to handle phone calls the rest of the day

[randall@ebay.com]

Depending on the circumstances I'm sure just about all companies have "escorted" employees to the exit.

Nonetheless, that "letter" is riddled with statements that are not simply outdated, they are completely contradictory to PayPal policies (past and present).

Regards,
Randall
PayPal Consumer Relations

[whoscloset]

I have worked in "big business" in the past and have yet to see one that doesn't "walk you to the door" either upon dismissal or even when you have given notice that you plan to leave and work in another area of the industry (ie: a competitor).

This is plain common sense as far as the companies are concerned and does not in any way indicate that a person is of questionable character.

I tend to take anything I hear from an "anonymous ex-employee" with a grain of salt. If you have the courage of your convictions and really want to atone for your part in such indiscretions you would come forward, identify yourself and make your accusations loudly and publicly.

Call me a naive idealist (you certainly wouldn't be the first) but anyone who hides behind a wall and shoots poison arrows has little credibility in my view.

Monique

[amberwoodottawa]

All I can add is that I doubted the writer ever worked for PayPal and in fact doubted he ever even had a PayPal account. Right from the beginning, I saw that his story was full of holes, loose ends and clearly written by someone looking for something from strangers.

He is nothing more than someone looking for people to call him a hero and think that he is saving them from losses by passing along not only valuable, but secret, inside information.

Critisism is very easy to give especially if it is difficult to challenge because no facts are given, the person critisizing chooses to remain anonymous and provides no proof of their accusations nor of who they are as an expert or having inside information to qualify their comments.

Malcolm

[vintagevenueco]

I read this post...I was very shocked, for the first couple of sentences. I think the most likely think is that 90% of it is crap manufactured by the same company that is advertising alternative payment services periodically throughout the thread. They also have banners at the top and bottom of the page. Its some quality second level advertizing. They make you think you are being screwed already and they are the only ones there that can possibly help.

I quote one post from the thread. They "trolling for duds". Man...

[thebidwatcher]

This story has floated around more times than my son has girlfriends. And everytime it comes up, people shoot it full of holes. Number one hit: the source on where it is published.

Pure BS.