Item's problem

[jkan3289]

Hi, My item(171019876278) hasn't arrived yet and the other item(380716679612)doesn't match the size I ordered.

[karl*katz]

What to do if you don't receive an item or it doesn't match the seller's description

http://pages.ebay.ca/help/buy/item-not-received.html

[reallynicestamps]

And Item Not as Described.

http://resolutioncentre.ebay.ca/

Note that you only have 45 days from purchase for this.

First contact the seller, but don't let him schmooze you into letting the deadline expire.

Do NOT allow the seller to promise a replacement. That will take you past the deadline , even if it is ever sent.