I ordered from an international seller in August and never received the item. I contacted the seller and they promised to resend it - never got it. By this point it was past 45 days, so it was too late to open a case. In retrospect, I should have opened a case when the item didn't arrive the first time, but I chose to believe that they were honest and would resend the item. I tried contacting them several times and they wouldn't reply to my emails. I finally phoned ebay and they provided me with the seller's phone number, but I'm reluctant to phone China due to long distance charges and the language barrier. I contacted the seller again and told them ebay had given me their phone number so I would call them if they didn't reply. They finally replied and told me they would send me a refund. No surprise that I still haven't received a refund and they won't reply to my messages. It wasn't a huge amount of money, but it's the principle - I don't want this seller to steal my money and, looking at feedback from other buyers, I see that they have stolen from other people as well. Unfortunately, I wasn't able to leave feedback because I missed the deadline while I was waiting for my item to arrive the second time, so I have no way of letting people know that this seller is dishonest. This is very frustrating and I feel like there is absolutely nothing I can do to get my money back. Any suggestions?
