New Glitch in "each additional" postage

When listing this morning, I am finding that not only is there an "each additional" box on the shipping cost, but the second box now has a repeat of the first shipping cost!

Message 1 of 10
latest reply
9 REPLIES 9

New Glitch in "each additional" postage

slyh92
Community Member

Ebay has sunk to a new low these days I can sell my products because of the God **bleep** **bleep**ing photos

 

Why the **bleep**ing hell is ebay making it more **bleep**ing difficult to sell ?

Message 2 of 10
latest reply

New Glitch in "each additional" postage

Noticed that last week 😞 

Seems it's just one thing after another  😞

Message 3 of 10
latest reply

New Glitch in "each additional" postage


@triber wrote:

When listing this morning, I am finding that not only is there an "each additional" box on the shipping cost, but the second box now has a repeat of the first shipping cost!


Hi triber,

 

Are you able to drop me an email with a few more details on this please? I tried creating a new listing, and didn't come across the issue you mentioned. Was this a relist? Sell similar? New listing?

 

Thanks,

~Kalvin
eBay.ca Community Manager

kalvin@ebay.com

Message 4 of 10
latest reply

New Glitch in "each additional" postage

According to other posters on the forum the "each additional" box is for multiple items bought from the same listing.  If you go back into the business policy, Kalvin, you probably will see the second box filled in identical to the first if you left it blank at creation.  But this makes sense - if you don't specify free or a lower amount for each additional, it will be full price.  I don't know what happens if you haven't got a shipping business policy in place but thought I should confirm triber's observation.

Message 5 of 10
latest reply

New Glitch in "each additional" postage

Kalvin - Take a look at http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=390740293613&ssPageName=STRK:MESE:IT

 

This is a fixed price listing (30 days) and the quantity offered is one (1)

 

Yet, if I use the "sell a similar item" function, the new listing automatically offers boxes for additional shipping charges, both domestic and international.

 

That problem has been around for a while.

 

In the "good old days" when things were running smoothly, those additional boxes would not be seen if the quantity offered in the listing was only one (1).

 

The boxes would appear when the quantity was changed to more than one (1) and disappear if the original quantity was more than one (1) and changed to one (1).

Message 6 of 10
latest reply

New Glitch in "each additional" postage

It looks like they finally reverted this back to the way it was before.

 

The each additional shipping box now automatically disappears again if you're only selling one item.

 

Maybe this change had happened earlier but I only just noticed today.

 

I'm glad it's back to the way it was.

Message 7 of 10
latest reply

New Glitch in "each additional" postage

I just tested with a new listing on eBay.ca and a quantity of one is showing no additional post box. I am sure it was there last week as I have to check all the time that the postage is not the same in additional box when I want it to be 0.

Message 8 of 10
latest reply

New Glitch in "each additional" postage

It was there.....

Message 9 of 10
latest reply

New Glitch in "each additional" postage

Anonymous
Not applicable

Kalvin, a very simple thing is to tell whoever touch it, don't touch or play around with anymore, just leave it alone, we don't need another so-called glitch at any time.  Thanks.

Message 10 of 10
latest reply