Scammers do all kinds of things. And unfortunately you don't stand a chance of winning this with PayPal. Sorry. They only accept online tracking numbers that can confirm delivery of the item. It's cost prohibitive on overseas items, even for confirmed UK addresses where you'd be covered if you complied with all the terms.
I had someone do a chargeback on a silly little Disney kids game. She's claiming unauthorized use of her credit card. Riiiiiiiiiiight. That's all this person buys, Disney Winnie the Pooh items; games, curtains, stickers, books, you name it. It's not as if suddenly she bought, I don't know, a plasma tv or something. She only buys Winnie the Pooh stuff. Who'd think someone would scam on a Disney item. Scammers scam on everything.
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Where was the item going? Sellers are only covered by the Seller Protection Policy for confirmed addresses in Canada, the US and the UK. Nowhere else qualifies for SPP even if you had a tracking number for the item.
Closing/ignoring one account and opening a new one is not a good idea. PayPal isn't stupid and they'll know and connect the two. They'll close down the new one and come after you with a collection agency for the amount owing if you don't pay. Not a good idea in my opinion.
