Protect your eBay Password and your Personal Information

[moira@ebay.com]

eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information.

Some members have reported attempts to gain access to their personal information through email solicitations that are falsely made to appear as having come from eBay. These solicitations will often contain links to Web pages that will request that you sign in and submit information. At eBay, we identify these as 'spoofed' emails or Web sites.

We encourage you to be very cautious of emails that ask you to submit personal information such as your credit card number or your eBay password.

To be sure that you are signing into a genuine eBay Web site, look at the Address/Location area of your browser. At an eBay.ca sign-in or log-in page, the URL (link) that appears in the Address/Location area of your browser will begin with "http://cgi.ebay.ca/" or "http://cgi3.ebay.ca/". Please pay close attention to all characters in the address, including the forward slash (/) that follows "ebay.ca". Even if the Address/Location includes the word "ebay", it may not be a genuine eBay Web site. If you receive or suspect you have received such an email, do not respond to it or click the links. Immediately send a copy of it to spam@ebay.com.

If you have any doubt as to whether or not the website you are on is an official eBay web page, please visit our Account Security page for more complete information on the URLs used on eBay web pages.

For more information on how to protect your eBay password and your account, please click here.

Regards,
eBay

[old.crows.nest]

That's just my experience, obviously, yours was different?
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[jakeeangel]

Poor Elf!! 😞 Sometimes they just make you want to scream don't they? 😞 I don't know if I'd say they lie but I sure as heck would drink a toast with you to them being STUPID!!! I swear sometimes they don't know up from down but I don't think they deliberately lie to people.

Gosh I hope not!! Knowing that we know the rules so much better than they do sometimes is bad enough to deal with, I don't want to think that they deliberately mislead people.

And YES they are painfully slow in responding. I found out why during one chat. ROFL!! This chick pressed the wrong button and a response came up that had nothing to do with what we were talking about. ya, ya I know, but way more off that usual. LOL She apologized and said she PRESSED THE WRONG BUTTON!!! 😮 I laughed and thanked her for confirming what many sellers fear about Live Help. You guys just look for pretyped answers and select that one rather than offer personalized assistance. 😞 😮 :^O Sad but true!

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[old.crows.nest]

🙂

I can just see the eBay Rep on the other end "Keyword Searching" for appropriate responses to my comments ... LOL! Thank you for that picture :-)
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[jakeeangel]

:^O

LOL They'll tolerate you until you start swearing at them. They'll ask you once to not use that language then they'll hang up on you. LOL I'm sure I've been an example of how to deal with an irate eBayer class or two. LOL :^O :^O

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[old.crows.nest]

:-)
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[sibelle28]

Well folks thank's for the feedback. This is the first time anyone answers me. I wonder how someone could have changed my secret info. It appears that there is a school for the US live help and another for the Canadian. I will use the one that the shortest respond time.
Will get back to you.

Thank's all

[jakeeangel]

If they have your password they can change everything in your account. Name, address, questions, email address, you name it. With a password, they have total access.

Good luck to you.

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