Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

my selling page

My selling page is blank today

HOW DOES EBAY WORK ? I WOULD LIKE TO SELL SOME ITEMS AND I AM NOT SUPER COMPUTER SAVY PLEASE HELP.

I am unsure how ebay works for selling items. please advise. Thank-you

Ebay Staff!!!! Glitch is still happening and losing us sales!!!

A copy of part of a message I just got. i'v try getting these 3 books but when you click on buy it now it go to pay pal for you pay now. you can't get combine shipping and there no shopping cart to put to it on, i'v learn when you put all the books o...

My daughter ordered something on ebay.ca and I paid for it with my credit card, we have not received

I paid for it with a credit card, now trying to lodge a complaint or whatever you call it but totally confused and getting no where, how do I do that when I paid for it and used my shipping address but it was in her name,

Resolved! Seller won't accept request tp cancel

I have to pay this seller for 2 plates. BIG question now is....2 plates - 25.00, S&H 29.18, Import charges 6.76. Will I have to pay additional funds upon receipt of these 2 plates? Thanks kindly Ace.

February 5th, 2014 Weekly Board Hour

Hello Canadian eBayers! Time for another Weekly Board hour. You can post ahead of time if you'd like, we're going to start answering at 1pm Eastern. See you then!

leaving my size

Some sellers ask for my size to be left on my paypal account, can this be done.

Resolved! Deleting Favorite sellers on my page?

I deleted all my Favorite US sellers but one keeps popping back up. I check the box then hit delete, then hit confirm but it pops up again. I just got this new computer (IMAC Mavericks) and not sure if theres a glitch in my OS or if it's a problem wi...

Resolved! Seller is asking me for my email to pay outside of eBay. Seller says they will send me an invoice.

I just won an auction and the seller has asked me to send them my personal email address so that they can send me a paypal invoice. I am concerned about being scammed as this smells fishy. I have always purchased through eBay without any problems. Ca...

An item was not received, and the item was removed from my purchase list.

After making a purchase, I received a notice of possible fraudulent activity by the seller. Since then the seller's store was removed from E-Bay. E-Bay then referred me to PayPal. PayPal did not fix this problem. Now I tried to find that purchase, an...

i haven't got my item yet however, seller is trying to avoid because the due date is over,

it's been awhile and he said he sent item 3months ago and yes i got **bleep** broken parcel and item. therefore, i contacted the seller to solve the problem. he told me to send another one and it will also take 30days or more. yes , i was waiting and...

refund issues

so I bought 3 canvases off the same seller.. almost a month later ebay sends me a notification that the seller may be a fraud or something and told me to wait 10 days from expected delivery.. well I couldn't get onto the complain part of ebay through...

Purchased Galaxy note 2 phone on Ebay 6 months ago and it just got flagged as stolen

I purchased a Galaxy note 2 phone on Ebay 6 months ago and it just got flagged as stolen. Bad IMEI. I was in contact with the seller and his response was:

SORT FEATURE NOT WORKING, ANYONE KNOW HOW TO CORRECT THIS?

MY SORT FEATURE IS NOT WORKING, DOES ANYONE KNOW HOW TO CORRECT THIS?

The sales tax table will not work?

I've followed all the steps for taxes to be charged to the different provinces but the tax still doesn't show up on the invoice without me inputting it.Thank you

Do Not Call list

Today, after the forth call, I was forced to file a report to the CRTC against ADT Security. They have been told each time that we are not interested in purchasing their garbage with its extremely expensive monitoring. ADT has been fined for harassin...

how do I contact ebay?

How do I contact eBay about seller fees?

When you are buying an item

How important is the sellers feedback to you?

Warning of a Possible Ebay Scammer

I'm wondering if there is a place to red flag a Seller. I was just recently scammed by a U.S. Ebay Seller. I'm a Cdn whom purchased a Huge Lot of Miche Shells, Bases & Accessories from the U.S. on Dec. 10/13 with a estimated delivery of Dec. 19 - 30/...

Why is my handling charge not included in instant payments from buyers?

I am finding when buyers send an instant payment, that the small handling charge is not included. Is there something I need to do in the listings to include it? Thanks for any help!

Shipping cost

I would buy from ebay,but the shipping is to expensif,to be ship in Canada!I just don't why.A small item that weight one pound,will cost 20 to 25 $ shipping cost.Thats to much.

HTML not working as it used to!

I have copied and modified some old HTML listings and now the new versions aren't working that well. The entire page falls off the right side of the screen, and the scrolling Marquee no longer works. Both problems show clearly on item # 141184395581 ...

No matter what I do, I can't seem to provide an acceptable photo.

I've been trying to upload pictures by re-using stock photos that were acceptable previously, I have scanned the item as well as photographed the item without success. Usually, I get a 'pending' message...sometimes the picture uploads but is then rej...

is feedback a mutual thing between buyer and seller?

I did the feedbacks every time my items arrived. Ebay would always send me reminders if I hesitate a bit to fill up the feedback write-ups; but a couple of my sellers somehow never posted feedbacks to me. Is this feedback thing a mutual and reciproca...

additional item shipping charges

I've been away from selling for a while so business policies are new to me. I've never sold anything where I've had multiples of the same item - each listing is a "one off'. However, people often buy items from multiple listings and I ship them toget...

How much is a tracking number when shipping through Canada Post to US and Canadian destinations?

I sell my items at a decent price that will cover shipping costs. But I usually ship without tracking numbers when possible to avoid the extra fees............sometimes the tracking number plus shipping ends up costing me more than what I sold an ite...

Couple of questions

I am thinking of listing more items and need help with a few questions. First, regarding the 50 free to list, is it in a calendar month, for example Feb 1 starts the count or does it count back from the day you list? When you relist ,does that go tow...

How do I block USA advertising on my site?

I want to purchase from Canada only. Is there a way to set my preferences to Canuck sellers only? Thanks ..Ace

Canada Post Customs Forms (Green Form CN22) discontinued - any alternatives?

Long story short, i went to ship some items to my local post office. Im shipping non-paper products using regular stamps and sized at over-sized mail envelopes. i was going to ship to the USA and in the past affixed a green CN 22 form. I asked the CS...

BEWARE of Ebay seller

Also known as (the name that paypal sent the $$ to) . This seller, supposedly in the Netherlands was selling gold rings with "diamond"... diamonelle type stones. It was a new seller to EBAY... so I took a chance... NEVER RECEIVED THE ITEM which cost ...