eBay for Business Podcast
Your weekly download of everything you need to know to grow your business.
Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
Update on mystery return. Need advice.
Finally I spoke to the buyer, who returned the item without contacting me.I asked The reason of the return and the answer was she didn't wanted it anymore. Right way she asked if I would refund the return shipping with the other costs.I advised her t...
New options under Customs information when printing international postage labels
I noted this is another thread too but there has been a change to the Paypal label experience. Now when completing your Customs declaration for international shipments, there are additional options available in the dropdown menu which is the final st...
How would you respond?
I had an email question from a person who was interested in one of my CD's. He was asking for a discount as he thought it was too expensive. He also wanted to know what it would cost to ship to Germany. The CD is expensive and very rare. I have 6 wat...
Why do import fees under calculate link differ from the one in the listing?
Item: 172385102576 I bid and click on link "calculate" to see how much import fees for my bidding, it shows 0$. However, once I confirm my bidding, the listing shows a import fee much bigger than 0$. Which import fees do users trust before clicking "...
Nothing is showing up in my watch list
Its been a few days now and nothing that I add to my watch list is showing up there.
Last Day For Free Canada Post Shipping
Today is the last day for free Canada Post Shipping across Canada. Was able to send a parcel by Xpresspost. Saved over $18.00. Hope they offer this deal another time. Nice to get a bonus instead of paying fees for everything.
Transferring my paypal funds to my bank account
I haven't transferred my paypal funds to my bank account in some time...I'm wondering if I have to pay some kind of a fee..U.S currency is my primary..If I transfer my paypal funds to my bank account will I have to pay those foreign conversion rates....
Seller ignores messages. Haven't received item from July.
I bought an item back in July and never received it.I contacted the seller after waiting the estimated delivery time, in which they did respond, however told me to wait another week and that they would contact the "post agency."I waited another week ...
how can I contact ebay directly
Hi I bought Items: Id # : 321860608800 Transaction id : 1649215049011 Tracking Number : YT1626222627200360 but they don't show on Ebay ,and I cant report that till now I didn't receive it . I bought it Sep16 2016 at 22:56 Also Items : Tracking Number...
Resolved! How do I add an item after the sale?
I sold one item buy-it-now. After the sale closed the customer and I messaged each other. He would like to buy two of the same item. The listing was only for one item. How can I add a second item to the sale? Thanks!
Resolved! Yikes (fees may apply)?
Hi,I am in the process of adding a listing using 'sell similar' and this box was checked on the existing listing."Display up to 12 supersized images with zoom with Picture Pack(fees may apply)." How do I find out if I am getting charged fees?And, if ...
Did they come out with a new listing form on ebay.ca.
I can't find the usual form I usually list with. Anybody else having that problem. This new one is hard to deal with. I can't see the boxes to fill them in, etc. Its like a long page that I need to fill out and you don't see where to insert things et...
I want to offer free domestic shipping and also free shipping to the USA?
I want to set up FREE shipping to Canada and the USA. All other places worldwide will have a flat rate of $6.99. Setting up the domestic shipping was easy (just click "free shipping"). When I attempt to set up free shipping to the USA - it will not l...
Buyer Blocks For Unpaid versus Immediate Payment Required
Call me naive, but can someone explain the point of a seller (me) using the auto-block for Unpaid Item Strikes to screen 'bad buyers' if an item is only available as Immediate Payment Required? Doesn't one cancel the other? Or should I NOT enable tha...
There is something wrong with ebay Stores search
Has anyone else seen this? Like when you go to do a search and you want to filter it at left via sellers who have stores (something I like to do since I appreciate the option of combining shipping charges on multi-item orders) and you attempt to filt...
'Canadian retail SMBs who export are most optimistic for 2017'
Some of you may remember a survey earlier this year. This Canadian retail SMBs who export are most optimistic for 2017 is from the ebay News Centre and discusses the survey results as well as this year's Entrepreneurs of the Year winners. http://page...
request for refund for non arrival of item
how often does this happen?
UPC codes not registering product when I know it exists.
This is starting to make me mad. Ebay wants us to use UPC codes but yet the whole UPC codes at least for CD's is a mess. I am trying to list a Linda Ronstadt CD. I enter in the UPC code and it basically says there isn't one. I search by title and it ...
Shipping from China to Ontario Canada
I ordered a package for my Halloween costume from China mid October thinking that it might come on time that it would come October 31. Could someone please tell me if it would come by the date.
what happens if you win an auction against private listing bidders' identities protected
won the bid against "private listing bidders' identities protected". Is this still a good bid?
Global shipping program U.S. to Canada.
Global adds about 10 days to the shipping time plus an additional expense. I live in Canada and I'll buy from China before I'll buy from a U.S. dealer using Global! I'll pay duties etc when the item arrives at my door, that's no problem. Regards, Don...
'eBay Seller Says PayPal Is Siding with a Bad Buyer'
http://www.ecommercebytes.com/C/letters/blog.pl?/pl/2016/10/1477080025.html A rather unfortunate tale but one that I thought was interesting nonetheless as it examines some of the hurdles to which a seller must jump to as part of a paypal investigati...
Resolved! Page Views Function
Did Ebay remove the page views information for individual listings? I no longer see it when I click into my new listings. Thank you in advance!
handling fee not showing in sellers add?
I recently purchased an item on here and when I went to pay for it, I noticed the seller had tacked on a handling fee on top of the global shipping program fees. The seller says it was in the listing all along butt when I look at it and my invoice it...
Not receiving notices of funds from Paypal AGAIN!
Really wish Paypal would get their act together. Earlier in the week I was not getting notices of funds received from Paypal at the time of receipt - then they would come 2 or even 3 days later. Then got one right one time so thought issue was fixed....
Want cheaper access to American e-commerce? Better tell it to the feds: Neil Macdonald
http://www.cbc.ca/beta/news/politics/online-shopping-cross-border-duties-taxes-de-minimus-macdonald-1.3814681 Want cheaper access to American e-commerce? Better tell it to the feds: Neil Macdonald Neil Macdonald · Senior Correspondent · CBC News ...C...
Combine multiple purchases from one buyer....eBay makes it so hard
Yesterday I had a buyer in Canada trying to buy 4 books from me. It wouldn't allow him to 'buy' them and ask for an invoice. It was showing that he had to pay the full s/h for each one separately. I am not a buyer so am not familiar with the buying p...
