ebay is now sending payment reminders within 48 hours on our behalf?

[craftycatsattic]

Last week I received a payment reminder for an item I purchased 2 days prior and was waiting on an invoice for as shipping wasn't specified to Canada. I was little annoyed that the seller was in a hurry to get paid but never sent the invoice.

This week I see that "I" have also sent my buyers several emails reminding them to pay. Not so! If you are using the basic selling manager and go to manage your email templates you will see that ebay is now sending payment reminders within 2 business days of purchase and shipping notifications once you mark your item as shipped.

I don't know about the rest of you, but I really dislike them taking it upon themselves to run MY business. I do not harrass my customers for payment and I already send out shipping confirmations with the details that really matter. You would think there would be a way to opt out but there isn't.

So what does everyone else think about this?

[coxengines]

Yes and it's an issue for us as well and we would love to opt out of this silly thing. We have 65% repeat customers and some take a week or so to pay.

Bernie

[pierrelebel]

"I really dislike them taking it upon themselves to run MY business."

Ditto - it is called micromanaging. It is a serious disease.

[surplusdealdude]

You can modify your listing sent after the item is purchased in Selling Manager and warn the customers that it's ebay's idea, not yours.

[westernstargifts]

Ditto - it is called micromanaging. It is a serious disease

Do you think an H1N1 shot would help?....;-)

[surplusdealdude]

Only if it's concentrated virus and given to the right people in San Jose.;-)

It sounds like once they start this "disruptive technology" stuff, they can't stop.

[pierrelebel]

The worst part of it is that these guys think, they really think, they are helping us. 😞

They just don't get it.

They should all take one month leave from their eBay jobs, open an eBay store and start selling worldwide (and move to Canada for four weeks to increase the challenge!). 🙂

[surplusdealdude]

Now why should Canada's reputation suffer?;-)

[gifts_of_elegance]

Ebay also monitors all the email going through Ebay forwarding system to make sure we are professional in our communications.