is the buyer responsible for the shipping cost if they refused thee item

[wakmpinter]

Hello I sold an item to a buyer and they refused the item because they said hat I didn't Full fill the description of the item which is not true because I stated that it was a rough LV bag and the company rewarded the buyer . Now the buyer is trying to charge me for the shipping the item back to me. Isn't the buyer responsible for the shipping of the cost of the item back to the seller???

[wakmpinter]

I also had pictures of the item in the listing too.

[recped]

There is no eBay requirement for a seller to pay return shipping.

In cases of seller error or no fault of the buyer many sellers would pay return shipping.

[femmefan1946]

 and the company rewarded the buyer .

Do you mean the buyer opened a Not As Described dispute?

Did eBay/Paypal refund the buyer?

Did eBay/Paypal require the buyer to return the bag before they will refund?

Is the buyer refusing to return the bag and get the refund of his full original payment?

Many buyers are annoyed when they have to pay to return an unsatisfactory item. But that is Standard Practice. It is mostly based on PP's policy (they can't refund money they never had) but has the side effect of discouraging scammers who would demand a refund for perfectly acceptable goods and keep the item as well.

However, when the problem is caused by the Seller it is a Best Practice to refund return shipping. But only on receipt of the item.

In some cases, sellers will refund after seeing pictures of a damaged item. The seller has that choice.

[wakmpinter]

Hello I refuse to pay for the shipping cost because for one i have done my research and the buyer is responsible for shipping the item back and 2 I described the bag as rough and showed pictures in the listing so no I will not pay for the bag to be returned and I want my Louis Vuitton Garment bag back otherwise i want to be refunded on the bag.

[wakmpinter]

I will not pay for the shipping I refuse to pay the buyer for shipping because the buyer is responsible for shipping my item back to me. I have done my research and that its. I want my bag back or to be reimbursed for the Louis Vuitton garment bag that I had sold her.In which ii can not provide pictures because i just sold my phone unless I am able to upload a picture from drop box onto here then I will have all of the pictures

[wakmpinter]

again i refuse to pay shipping cost because the buyer responsible.

[froogal_electronic_parts_and_overstock]

do what you like. 

there will be a reaction to your action. this is a risk of selling on ebay and selling in general. 

if you don't pay shipping back and it's getting adversarial, and you force them to pay shipping back, expect to get a poorly packaged, or ripped product, non existent product, or empty juice box back. No matter what happens you will have no recourse except to report the buyer. 

Chalk it up to a bad sale, make the best of it and move on.