ship to Brasil

[golfing_in_style]

Good evening all
I have been communicationg with a customer from Brasil for the last few days responding to questions etc.
A few hours ago he attempted to purchase some golf shirts from me but was denied because I have stated somewhere that I dont ship to Brasil.
I didnt know I blocked buyers from Brasil.
Where do I go to change that setting?
Thanks
jesse

[surplusdealdude]

The problem is that you DON'T say you'll ship to South America.

Put him on your buyer's exemption list;

http://offer.ebay.ca/ws/eBayISAPI.dll?BidderPermitLogin

[surplusdealdude]

btw, Brazil has ....issues with getting stuff there satisfactorily. I've heard a few complaints.

Insurance - definitely.

[bcbeautiful]

Lost one parcel to Brazil in Nov. and one lost going to Chile in Jan.
Both had insurance and I got my money back from CP, but it is a hassle. Both buyers opened claims and I refunded.
With the new policies coming, those disputes will be counted against us, so I will continue to block buyers to SA.

[cottonwoodindustries]

I ship to South America all the time, NO PROBLEMS.

It takes a little longer but customers have always been satisfied

[bb_cool_stuff]

I have shipped two items, for the first time, to Brazil in the past month. I had no problems whatsoever.

[golfing_in_style]

Thanks for the help and the link.
I always get the help and advice I need here.
Play well and play often...
jesse