the site is saying that I am purchasing 2 of one item but I only want the one item what do I do

clostre
Community Member

the site is saying that I am purchasing 2 of one item but I only want the one item what do I do

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the site is saying that I am purchasing 2 of one item but I only want the one item what do I do

Contact the seller and ask for a Mutual Cancellation on one of the items. Apologize for the error, even if it is not your fault.

A Mutual Cancellation frees both of you from the transaction and gives the seller back his selling fees.

 

You will both be asked to leave feedback. While I would wait until you have received the one item you did want, being released from a transaction usually deserves Five Stars.

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