Hide feature of Purchases isn't working on website
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07-06-2019 04:59 PM
I can no longer 'hide' previous purchases from eBay's website and even deleting them from Mobile app doesn't work. This used to work until a few days ago. Some developer broke something and some QA didn't do full testing coverage and some PM approved the broken change into eBay's production servers. Please fix and learn how to do proper SDLC
Hide feature of Purchases isn't working on website
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07-06-2019 07:44 PM
Your purchases will show up in feedback if you receive or get any.
And they are available on your Paypal page.
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07-07-2019 12:46 PM
@bckathome wrote:I can no longer 'hide' previous purchases... This used to work until a few days ago.
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07-07-2019 02:30 PM
I have seen the same issue. What is funny is if I "un-hide" a previously hidden item so that it appears in my purchase history, and then hide that item again. it will "Hide". But other completed items won't hide when I click "Hide Order", when the screen refreshes that order is back.
It started a few days ago when I was entering "Feedback" on items I received, and then hiding the items I had given my feedback on to clean up the list and make it easier to find the next item to complete the feedback for. The first several items hid, then the rest didn't. I wondered if there was a daily maximum for hiding items, but 2 or 3 days later still can't hide those completed items.
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07-07-2019 02:32 PM
Glad it is not just me !
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07-08-2019 01:31 PM
Thanks for the tag @ypdc_dennis!
Hi @bckathome - this is a known issue that is being investigated and worked on currently. I've added the user ids of folks who said they're impacted to the open ticket, and am hoping for a speedy resolution.
Thanks!
Hide feature of Purchases isn't working on website
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07-16-2019 10:54 PM
what is the status on the investigation and resolution? it is still broken. clicking on Hide purchase still doesn't hide the purchase via desktop browser. Deleting purchase from mobile app also still doesn't delete it.
I need to cleanup my purchases!
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07-16-2019 10:55 PM
pointless , useless response
Hide feature of Purchases isn't working on website

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07-17-2019 03:04 AM

