A little bit of background before I post how I was able to resolve this issue: I'm probably one of the oldest eBay users, since i've been using this site since 2000. Obviously, back then there was only the American site, but I was able to get set up with them and PayPal without any problems, even though I was in Canada. I was eventually able to "transfer" my account to the Canadian version of eBay in 2014.
I'm mostly a buyer, but back in May, I decided to replace my Macbook Air, so I put it on sale on eBay. This was the first time I had sold something on eBay since they parted ways with PayPal, so I quickly found out the only way to get paid now was by linking my chequing account. That's when I encountered the same issue many of you faced: Tangerine Bank was not recognized by eBay.
I then called their customer service to see how I could resolve this problem. Long story short: The eBay agent told me I had 2 options:
1) Open a chequing account with a major Canadian bank, since they would be more likely to be recognized by eBay.
2) Leave the eBay account as is, without any links to a bank, and wait for the payout for my sale to be processed. After 30-45 days, eBay would then mail me a cheque for the payout amount if I requested it.
Since I didn't want the hassle of opening a bank account just to get paid for of my very rare eBay sale, I said I was fine with the mailed cheque option.
I sold my laptop in early June, and on July 9, I got an email saying my payout was now available. However, I couldn't find any way to indicate I wanted the funds to be mailed to me. I therefore called eBay customer service one more time, and the agent recommended I wait a few days more, and specified the "mail" option would appear in the reminder email eBay would send me.
I received that email on July 13, but the "mail" option was still nowehere to be seen. I then called eBay customer service once again. That agent told me the previous two agents were incorrect: eBay *used* to mail payouts, but no longer did so. I was getting discouraged that I would ever see that money, but the agent said she might be able to find a solution -- she just needed a few hours to talk to her supervisor and their banking partners.
She called me back 3 hours later with some good news: they were able to make an exception in my case because I was a long-standing eBay user. She explained they would do a few microdeposits to verify the chequing account was in good standing, with the final payout following suit within 2-3 business days.
So that's where I am right now: the microdeposists have gone through without a hitch, and I'm waiting to finally receive my payout. I'll report back in this thred if that doesn't go through.
