Payments
Ready to connect with, learn from, and share your payments experiences with other members? Join the discussion and get tips from sellers to help you get the most from payments. Please note that this board is not a channel for 1:1 customer support. For time-sensitive or account-specific questions, please contact Payments Customer Service for assistance.
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Forum Posts

Regarding the listings of Coins, Paper Money & Bullion

Business sellers who regularly list in coins, paper money and bullion categories are being notified to register in phases to have eBay manage their payments. If you've received a notification to register, we recommend you do so by the deadline indica...

Ebay canada managed payments issue with my bank account

Hi! now it's about 70 days i get critical issue with ebay manged payment in Canada they cannot correct the famous glitch that affected old account like me who sell in USD on ebay.ca also i follow all the steps i already open a US account with Nationa...

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  • 14382 Views
  • 43 replies
  • 2 helpful

System Glitch - Funds not returned to my Gift Cards!

Hi all, This is the second time this has happened to me. In July 2021 I had $500 in gift cards ($200, $200, $100). According to eBay, the system glitched and the transaction was cancelled while I was in the process of paying. I received some of the f...

User avatar by Community Member
  • 2039 Views
  • 3 replies
  • 0 helpful

BEWARE. Tangerine no longer accepted.

So I transferred my banking over from RBC to Tangerine thinking I made sure nothing was linked but forgot about eBay. Tried to simply connect my Tangerine account and was met with "bank not supported. please add another account". I dont have another ...

User avatar by Community Member
  • 41418 Views
  • 154 replies
  • 12 helpful

Payment Continually Issued; Never Received

Ever since I sold an Item, which arrived at its intended destination approximately two weeks ago, I have received numerous all-but-identical messages from ebay that stating that "Your payout is on its way to your bank account," with the only differen...

Resolved! Managed payments is a mess for Canadian sellers who sell in USD

Got an email today saying to register and that I could register and choose USD payouts but after signing up I never saw the option to choose USD or even CAD for that matter, contacted support and they just keep telling me that no Canadian can get USD...

Mystery PayPal Fees for Canadian Ebayer

I m a Canadian Ebayer but have a US credit card drawn on a US bank ( a US division of a Canadian Bank RBC) . The billing and shipping address is in the US as well. I have noticed that when I buy something on eBay in US funds that my US account is bei...

Getting Paid by Buyets

I have accepted a lot of offers on items and the purchaser never pay so I have to relist after so many days. Why cant ebay have immediate payment like on buy it now it someone makes a offer and you accept.

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  • 1380 Views
  • 2 replies
  • 0 helpful

Ebay purchase error????

So I've run across an issue and it's pretty annoying I bought a $200 pre paid credit today and I went to make a purchase it says at the time thank you for your purchase so I know it went through however, 45 minutes later I got an email saying my paym...

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  • 1477 Views
  • 3 replies
  • 0 helpful

Payment pending error.

Good evening, I am writing on this board as a last resort. Long time ebayer, never had an issue. For an unknown reason, i am now unable to complete a transaction due to my payment getting stucked on payment pending. I have a giftcard that i use and t...

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  • 899 Views
  • 2 replies
  • 0 helpful

return postal fees

why is it that french postofice want the lady that i return an item want her to pay 22euros to have it backwhats that its a return

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  • 566 Views
  • 1 replies
  • 0 helpful

Entering Bank Account Information

I have been an (admittedly limited) Ebay seller for over 20 years. I will no longer be selling on Ebay once my current listings expire as I ABSOLUTELY refuse to give Ebay access to my banking information. This is unacceptable.

Shipping to Chile

What procedure must I follow to send to Chile? Can I just go to the post office and mail direct rather than us Ebay programs? Regards Don

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  • 425 Views
  • 3 replies
  • 0 helpful

Resolved! Payments on Hold til item delivered.

Hi I am a 21-year member and they have put a hold on payments til after the items have been delivered. I contacted customer service and they said that it is new policy and the same for all members - new or old? Is this correct? Thanks in advance for ...

User avatar by Community Member
  • 2261 Views
  • 35 replies
  • 0 helpful

my currency keeps changing

I am in the usa and e bay keeps putting me in Canada with the Canadian dollar. How to I get back to USD?

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  • 428 Views
  • 2 replies
  • 0 helpful

Ebay Gift cards

Was wondering if Ebay still has gift cards, i used to buy them at my local Sobey's or Shoppers drug mart but they no longer sell them. They have every card under the sun in those stores but no Ebay.

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  • 33405 Views
  • 1 replies
  • 0 helpful

Need Update on MP Pink Banner and no Micro Deposits Glitch

I need to update my eBay Canada Seller group on the status of the GLITCH that is preventing Sellers from proceeding with rolling into Managed Payments and/or getting their payouts deposited.Those with the Pink warning Banner about updating their acco...

about payouts

hello dear have a nice dayi have a question because my payaout are hold still what is the reson for itthanksthisara

User avatar by Community Member
  • 4236 Views
  • 6 replies
  • 0 helpful

paypal

So Pay pal has suspended me a long while ago if I make purchas on here and my visa debit is linked to account will it still go threw if I make a purchase?

User avatar by Community Member
  • 1815 Views
  • 1 replies
  • 0 helpful

Resolved! Issue with shipping amount on invoice

I was hoping someone could offer me some advice in this situation I have. A customer won three of my auctions. The three auctions had shipping fees associated with letter mail shipping. Upon sending a total invoice to the customer I adjusted the ship...

PayPal payments

Just tried paying for an item from a US seller. After repeated attempts of getting the whirling circle of death, I gave up and used CC. Is there a glitch in the system? Does the seller not use PP after the recent changes?

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  • 9241 Views
  • 5 replies
  • 1 helpful

Resolved! Ebay makes it impossible for older Canadian accounts to get their money

There are already multiple users complaining about this issue, and ebay's only solution is to blame its users and recommend they open new bank accounts which will not work. I have contacted tech support a dozen times and it feels like that movie Grou...

Ask Buyer for Additional Funds

I had to pay more to mail a heavy item, the buyer has agreed to pay the $6.16 CDN. Since eBay won't give me his email address, I can't use PayPal to invoice him. How can I send him an invoice he can pay please?

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  • 1423 Views
  • 0 replies
  • 0 helpful

Resolved! Warning sellers, Ebay is stealing money if they dont approve your banking institution.

Ebay will steal your money if you do not use the bank they want you to use. Sellers beware. Tangerine Bank, a fully owned subsidiary of The Bank of Nova Scotia will not be approved for my own money, Ebay is saying they will not pay me unless I go ope...

Wiating on Refund

Hi, I bought a hard cover book for 150,+26 shipping and 23 in taxes 199.89 Item did not show up after 2 weeks. I asked for a refund. Ebay says seller offered it in full. says 3 to 5 days to get it from the issuance date of Aug 20th 2022. Day later I ...

Prepaid Gift Card payments blocked since mid-2021.

Hi. I've been on eBay for 2-3 years now, and I've been shopping hassle-free the whole time with prepaid eBay Canada gift cards. I purchase $200 cards every so often to buy vintage figures and DB SH Figuarts. But since about mid-2021 or so, every sing...

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  • 875 Views
  • 9 replies
  • 0 helpful

PAYOUTS IN CIBC ACCOUNT KEEP FAILING - please help! Managed payments are a disaster so far :(

I have 16 payouts that ebay owes me since end of May, and not ONE has been deposited in my chequings account. I am in Canada with the CIBC. I have updated and validated the same chequings account, transit and institution number over and over and over...

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  • 2562 Views
  • 27 replies
  • 1 helpful
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