Payments
Ready to connect with, learn from, and share your payments experiences with other members? Join the discussion and get tips from sellers to help you get the most from payments. Please note that this board is not a channel for 1:1 customer support. For time-sensitive or account-specific questions, please contact Payments Customer Service for assistance.
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Forum Posts

Regarding the listings of Coins, Paper Money & Bullion

Business sellers who regularly list in coins, paper money and bullion categories are being notified to register in phases to have eBay manage their payments. If you've received a notification to register, we recommend you do so by the deadline indica...

EBay Canada Gift Card

Hi. I bought a $15 Canadian eBay gift card to use through the eBay app. I've tried to use it during 2 different transactions. Each time, it does the same. Once I use it, then choose another method of payment (in my case, PayPal/Amex both times), it p...

Resolved! Fees/Payments for selling a vehicle

I haven't sold on ebay for a while and i'm confused about fees and payments for selling a motorcycle. the listing tool only allows me to accept money order, cash, or check. these don't seem very buyer friendly(i would have used paypal previously). i ...

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  • 1172 Views
  • 9 replies
  • 0 helpful

Payment

Why is ebay not accepting  some debit card ?

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  • 669 Views
  • 3 replies
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Proper eBay payments!!

According to my Bank I’ve never received a payment. I receive notices that my account ending in 3901 will receive it. Never happens!I’m going to transfer all my listings & make my purchases on ETSY unless I receive all my money owed from past eBay sa...

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  • 236 Views
  • 2 replies
  • 0 helpful

Fees, Taxes etc just not worth it.

I'm a small-time buyer and private seller in Canada just moving on my own personal possessions on eBay for the last 9 years. I recently sold 8 items posted on eBay.com for $2400 CAD. All the items were sold to US buyers. My payout is going to be $172...

Resolved! Payment on hold ???

Hi members, i' m a new seller since one month and i have received few payment already. I have one last payment on hold even if the package was delivered. So i need to wait ? Cause like i said i received some payment with no issue after the delivery. ...

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  • 1503 Views
  • 6 replies
  • 0 helpful

Resolved! manage payment help for dummy

hi, im kinda new.1 i realise this is silly but im wondering does the number it shows in "total earnings" include deductions or does ebay take their deductions at sametime they do the bank deposit?2 why when I delete a listing from the sold section it...

Managed Payments

I have a seller account on Ebay and am trying to connect my shopify store to ebay and it is saying I have to opt in for managed payments on Ebay first. I can't find where I do this? If anyone can tell me where I opt in that would be helpful.

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  • 11701 Views
  • 2 replies
  • 0 helpful

eBay Payments not going through for managed Payments (small ones yes - anything over $100 no)

non-stop issue for 6 months with managed payments - everytime i call the suport line they tell me to change bank account details again?- yet all the small payments go through and get them in my bank account -what kind of solution it that???. I have s...

Canadian with US Registration Address

I sell on ebay.com and am registered with a US address but live in Canada. Ebay has restricted my acct because I cannot provide them with a US bank acct. I wnat to change my registration address to a Canadian address but am unable to do so. I have ca...

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  • 1421 Views
  • 14 replies
  • 0 helpful

Ebay takes shipping fees on an item even after you refunded the shipping back to buyer

Hi there, so I just recently sold two items to the same buyer, but it happened in two seperate tranactions. They were made within minutes of eachother. The buyer paid for the shipping on each transaction. Me, being a decent ebay seller combined the s...

No Payouts to CIBC

I've had no payouts (or Microdeposits) to my CIBC account since October. eBay owes me $700!After 2 months of back-&-forth between eBay & my bank, we finally discover that eBay sends the checks using the IBAN system (International Banking Account Numb...

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  • 573 Views
  • 4 replies
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Money held back

What happens to the money held back by Ebay if the account can't be re-verified? Does the money go to charity or will it show up in the quarterly shareholder report as a net gain? Can any competent Ebay employee answer my questions? Cheers

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  • 270 Views
  • 3 replies
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Buyers and Sellers & Shopping on eBay since MP

How many of yourselves "members" who are both Buyers and Sellers have changed their "shopping" habits on eBay since we no longer use PP as a "Wallet" with the sales from eBay? Have you reduced your buying on eBay since the inception of MP and the $$$...

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  • 1495 Views
  • 17 replies
  • 0 helpful

Payment

Why is ebay charging my CC $1 when I paid through PAYPAL who also charged $2.45 to get my verification code - how did ebay get my CC?!?

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  • 215 Views
  • 2 replies
  • 0 helpful

Bank account

They tell, me I have to update my accounting and address. I have done the address, but I do not know how to update my banking info. I cannot list untill I have provided the banking info. Please, any help..Thanks Don

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  • 919 Views
  • 1 replies
  • 0 helpful

has anyone else solved this problem - Paypal

Paypal and ebay I attempted to register a PayPal account but couldn’t because “There is already a PayPal account connected to my email address”. (I had one (a PayPal account) over 10 years ago when I had a different phone number.(I couldn’t sign in t...

Getting paid in Canada

Hi all, I've searched and read countless topics but never saw someone with a definitive solution. I've had my ebay account for 18 years and when Managed Payments became a thing I just clicked "pay me in USD" as I figured my bank would have a better c...

eBay managed payment

Does anyone else (particularly Canadian sellers) resent being forced to switch from PayPal to eBay's managed payment system? I received notice from eBay yesterday and, for whatever good it may do, have sent the following to eBay. If you insist on mov...

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  • 3522 Views
  • 55 replies
  • 7 helpful

please explain

I got this message but can not really see any change , what could it be ? is it credit I hope ? We recently identified a system issue that caused some charges and/or credits to not apply to your eBay account, We have corrected the issue. You will see...

Need help to open a USD account in Canada

8 weeks ago I tried to open an ebay account using USD. I was told I needed a Bank in Canada with US Dpllars. I did and sold 2 items but stlil havent’ been paid, After 2 weeks I called ebay for help. Ebay said that’s because I opened a savings account...

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  • 1262 Views
  • 22 replies
  • 0 helpful

Renewed Credit Card, now it won't work

My credit card expired a few months back and I got the renewed one. I updated the card in eBay a week or two ago, but I can't purchase anything here with it since that update.When I try to buy something on eBay, a few minutes after checkout I get an ...

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  • 336 Views
  • 7 replies
  • 0 helpful

When to ship a sold listing

I received a message that one of my items has sold. This is my first sale. But it also says the buyer hasn’t paid yet. When I check the status it says waiting for payment. So at what point I should ship the item? Do I wait until receiving the money? ...

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  • 254 Views
  • 6 replies
  • 0 helpful

Gift Card Team Not Responding to Multiple Escalation Emails?

I’ve been trying to get eBay gift cards refund for $1400CAN since Sept 15th going through live chat for an hour each time. Four times I’ve been told that the issue has been escalated to the gift card team and I will get an email from them 24/48hours ...

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  • 152 Views
  • 2 replies
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Ebays new payment system

Ebays new payment system is criminal for the lack of a better term....I have lost thousands of dollars with no response from them If you are having a issue like I am please let me know What is happening ....if I cancel a order and Ebay charges me bac...

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  • 143 Views
  • 2 replies
  • 0 helpful