EIS program?

[brocante6]

EIS program? For me, EIS gives it a 3 out of 10. I sell antiques and vintage items, and at least 50% of my items can't be shipped to the USA. When items can be shipped, it's often at exorbitant prices. It's impossible to sell a lighter or a 100-year-old dish. To sell a pair of snowshoes for $59 costs almost $150. For international sales outside the USA, the prices with EIS are exorbitant, so I make no sales.

[byto253]

Reading how broad the exclusions are has been the real surprise for me.  The higher shipping costs were expected.  At least for the US Canada Post/Zonos is a good option.

[easoss]

The way I view EIS is like buying milk. You can get a better price if you plan a trip to the grocery store, take the time out of your day and buy multiple items. But if you want, you can go quickly to a convenience store and pay a much higher price. EIS is the equivalent of a convenience store for shipping. The only difference is the customer pays the much higher price.

[mandicrafts]

I am at a loss on how some items show EIS US and other items do not. Especially the SAME item only in a slightly larger format.
Ex: Vtg Steiff Dachshund in 7 inch shows EIS US but the same model Vtg Steiff Dachshund in 9 inch does NOT show EIS US. The only difference I could find was the 9 inch has a squeaker. However, other Steiff items with a squeaker are showing EIS US. I manually checked 155 of my Steiff listings and 35 did NOT show EIS US. Why?

I moved 900 items over from .com to .ca over the past couple of months. I now have 1100 on .ca.  I still have 2200 left on .com and I am leaving them there. I have included tariffs in my US flat rate shipping on .com, and to the OP's point, it is much cheaper that way for the buyer, than the EIS US rates to the USA. I am also going to move many of those listings BACK to .com. If there is no EIS US showing, then most of my market is blocked for these items.

[mandicrafts]

Just to add to my post about EIS US not showing, if eBay could allow flat rate shipping to be entered for the USA on .ca, and yet keep calculated shipping for Overseas, then I'd leave my items on .ca and just add tariffs into my US flat rate shipping much like I do on .com
That way a buyer can choose between EIS US (if it shows) or my rate to the USA with tariffs included.
You cannot have flat rate to the US and calculated to overseas on a listing on .ca and rate tables cannot be manipulated to do so (as Devon said in the EIS question thread). Rate tables do not work that way.

[reallynicestamps]

Never assume your customer can't pay the price they are being charged. 

They are shopping in Canada because they can't find it locally.

EIS is charging the importer/buyer not only shipping, but also the sales taxes, duties, and tariffs that their country has put on their purchase/import. 

If they didn't do this the customer would be paying the same import fees at the PO counter or on their doorstep. 

The one question -- and it's probably proprietary information-- is what eIS is charging as a customs brokerage fee. 

Canada Post charges $9.95 on imports.

UPS and other couriers charge $25 or more, which is attested to by an archived thread some 5000 posts long.

The GSP did not reveal their charge, but the general opinion was that it was about $5 a package. 

But most of the upcharge over postage will be sales taxes. Followed by applicable duties and tariffs. 

The Trump Tariff is the biggest problem here since no one knows how much it will be tomorrow nor on what products. 

But again.

Don't assume your customer can't afford it.

[rdemaree]

I wish ebay would allow calculated rates for Canada and International and allow us to do flat rate for USA only because before the orange circus clown became president again I had calculated rates WORLDWIDE and I still would if I was able to but at the moment you cant effectively ship to the USA with calculated rates, its not cost efficient for small shipments even if you CUSMA approve all your items with UPS and use them because the cost to ship with UPS is already higher and then you have to figure in brokerage costs and by that point you would almost be better off having trumps crackpot tariffs on your listings if we are talking about raw numbers. 

The best thing for ebay Canada to do would be to separate shipping into 3 groups- Canada, International, and USA because the USA really is its own thing at this point.

[grann-4629]

I haven't made many buys from the USA for the same reason. Right now I am looking at an item listing for just over $200 Canadian, but with the seller using the US version of eIS the shipping cost is over $175 Canadian.

Reedickulous!

Based on what I read on these forums, it seems American sellers generally don't care about Canadian business, and because their responsibility ends when the item gets to the hub, they don't care about the people that do buy from them either. If the item doesn't get from the hub to the buyer, oh well ....

[john_koenig99]

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@grann-4629 wrote:

I haven't made many buys from the USA for the same reason. Right now I am looking at an item listing for just over $200 Canadian, but with the seller using the US version of eIS the shipping cost is over $175 Canadian.

Reedickulous!

Based on what I read on these forums, it seems American sellers generally don't care about Canadian business, and because their responsibility ends when the item gets to the hub, they don't care about the people that do buy from them either. If the item doesn't get from the hub to the buyer, oh well ....

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I think it's just a matter of covenience for the seller. eIS was never about buyer experience. 

But, as it has already been pointed out, one can never anticipate what a buyer would consider "too much to pay" for shipping, if they really want an item.

[marnotom!]

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@brocante6 wrote:

EIS program? For me, EIS gives it a 3 out of 10. I sell antiques and vintage items, and at least 50% of my items can't be shipped to the USA. When items can be shipped, it's often at exorbitant prices. It's impossible to sell a lighter or a 100-year-old dish. To sell a pair of snowshoes for $59 costs almost $150. For international sales outside the USA, the prices with EIS are exorbitant, so I make no sales.

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Xpresspost-International is also a pricey way to ship stuff, but it has the perk of being a reasonably quick way of getting items from Canada to an international destination.  The perk for eIS is that eIS will handle any returns (which you really seem not to want) that may come your way, not to mention take responsibility for the shipment in general once it passes the acceptance stage at the hub.

Also consider that a good chunk of the eIS shipping charge that you're seeing on the listing page is actually your domestic charge for shipping the item to the hub.  Over a third of the shipping charge for the snowshoes is collected by you, not eIS.

I'm actually pretty surprised that eIS seems to allow items that may have been in contact with fossil fuels to be shipped, period.  They'd probably dead-end at the hub.

[marnotom!]

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@mandicrafts wrote:

I am at a loss on how some items show EIS US and other items do not. Especially the SAME item only in a slightly larger format.

Ex: Vtg Steiff Dachshund in 7 inch shows EIS US but the same model Vtg Steiff Dachshund in 9 inch does NOT show EIS US. The only difference I could find was the 9 inch has a squeaker. However, other Steiff items with a squeaker are showing EIS US. I manually checked 155 of my Steiff listings and 35 did NOT show EIS US. Why?

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Remember that not only do we have the minefield of tariffs to work around when selling to the US, but there's also the minefield of duties now, too, seeing as there's no longer an official de minimis (duty-free threshold) in place.  Given that your items contain all sorts of different furs and fabrics with unknown points of origin, something in the listing for the larger dachshund may have triggered an eIS block for US sales, perhaps the selling price.

[sparx_63]

Hello

Could it be that the item doen not have country of origin in the listing?  If there is no country of origin, the item will not be seen in the US

[brocante6]

No, sorry, the countries of origin are clearly specified; I think the problem is much broader than that.

[marnotom!]

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@brocante6 wrote:

No, sorry, the countries of origin are clearly specified; I think the problem is much broader than that.

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The "problem" is orange, 190 cm tall, and weighs 107 kg.  

[videotimeplus]

We just got enrolled into it yesterday and made our first sale with it. it was to Great Britain and it was just like shipping to someone in Canada it was incredibly easy. Now we will see how it goes once it reaches the hub.

[brocante6]

My journey with EIS and eBay is starting to get interesting.
I listed 3 items this morning, all in the same category. Only 1 out of 3 shows shipping to the USA (number 3), the other 2 don't... completely ridiculous. They're loom parts.

[flipistics]

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@brocante6 wrote:

My journey with EIS and eBay is starting to get interesting.
I listed 3 items this morning, all in the same category. Only 1 out of 3 shows shipping to the USA (number 3), the other 2 don't... completely ridiculous. They're loom parts.

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All three appear to show shipping to the USA when I look at them. Do you still see only one of them as having it?

[lotzofuniquegoodies]

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@mandicrafts wrote:

Just to add to my post about EIS US not showing, if eBay could allow flat rate shipping to be entered for the USA on .ca, and yet keep calculated shipping for Overseas, then I'd leave my items on .ca and just add tariffs into my US flat rate shipping much like I do on .com
That way a buyer can choose between EIS US (if it shows) or my rate to the USA with tariffs included.
You cannot have flat rate to the US and calculated to overseas on a listing on .ca and rate tables cannot be manipulated to do so (as Devon said in the EIS question thread). Rate tables do not work that way.

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@mandicrafts 

devon@ebay 

Total agreement. Mostly perfectly fine shipping to the USA using eIS. Sending internationally makes no sense for me being located in W. Canada. More expensive and extends delivery time substantially. Some of us NEED to have calculated shipping for sending Internationally. Makes most economical/rational sense. 

[busybeas_books]

I had my third eis sale last week. Clicking on the buyers name on  sold-items list gives the price that he paid (or the total for multiple purchases if applicable). In this case it was just for the 1 item. He paid $54.48 total for a $24.00 item, so $30.48 would be for shipping, tariffs, taxes, duty, whatever. My fee billings only based on the $24 plus domestic shipping, $9.33 in this case.

[reallynicestamps]

My fee billings only based on the $24 plus domestic shipping, $9.33 in this case.

Not on the customer's sales tax?

So our fees might actually be a little lower with eIS whatever the buyer is paying.

When we could ship directly to the USA our fees were on the customer's total payment, which included their sales taxes. 

Of course, the cost of shipping to Mississauga might be higher than the direct shipment to the USA. YMMV.