Seller Central

eBay Support Failed to Act for Months — Then Blamed 30-Day Policy

I’ve been trying to resolve this issue since August and have called eBay support multiple times. Buyers were refunded, but they still kept the items. Supervisors repeatedly told me that my cases were “escalated to the backend” to fix the amounts owed...

Can we get Canada Post Labels back up in Canada?

Strike rotation Saturday, so they begin accepting and moving packages agin. I have some rural buyers that have no option but Canada Post. The highly discounted labels through eBay help make purchases affordable for them. Can we get eBay To reactivate...

Canada Post Labels on eBay and Zonos?

Hi gang.For USA shipments…Now that Canada Post labels are back on eBay, does anyone know if it’s possible to use the discounted eBay labels with Zonos directly off eBay?Is Zonos compatible with eBay Canada Post labels?

Shipping Labels- international

With the new shipping programs international, when setting up the shipping policy- what do we chose? Since it is going to a hub in Canada, is it Expedited Canada Post? or is it an International option? Thank you for your help!

Disappointed After 21 Years of Loyalty

After over two decades as a loyal eBay customer—with more than 500 positive feedback ratings and a flawless record—they’ve shown me that seller integrity means nothing when a buyer cries foul. I recently had a buyer claim an item was "not as describe...

Oct 2025 CP Expedited Rates Canada

This morning went to create a expedited label to bc. At final processing the associated discount was a whopping 5%. Savings. 1.08. Checking Xpresspost no discount shown. Priority post discount would be 14 %. Substantially higher but as for accurate w...

eBay suspends Canada Post U.S. shipping label purchasing on August 25

https://community.ebay.ca/t5/Announcements/Updates-on-Canada-Post-amp-US-Imports/ba-p/526167

Strange things happening with my listings…..

I have listings on two IDs, one on .ca and one on .com. Been that way for many years. Using my iPad I tried to revise a listing that is listed on .ca site but if I click on revise it just sends me over to my other listings on .com. Has anyone heard o...

Ebay-canada post ?

Why is eBay's Canada Post shipping still not working? We have orders to complete. Please contact eBay.

Creating a Zonos account

Sorry for the stupid question but ... Trying to create an account but get stopped at the Password section. I've tried using different passwords but keep encountering the same issue. I'll get the green light saying that "Your password meets all the ne...

Free October shipping for 2025 CP - DOA

From doing a google search this displays on the topic. Confirmed at CP. If anyone has different info, please update but appears to be no longer a thing. Thanks. There will be no free Canada Post shipments in October 2025 because Free Shipping Tuesday...

There are product safety concerns with the item you purchased

Just received this message from ebay as a buyer for the first time. It was for an electric device I purchased long time ago. It says that the product was recalled, and I should stop using it immediately. It's also noting that the sales of the same it...

Cancelling a label with UPS in Canada?

My buyer in the US put a PO Box to be delivered to, but UPS don't deliver to Box numbers. I cancelled the item and refunded the buyer. How do I get reembursed for my purchased label unscanned?

What needs to be fixed within eBay and more directly eBay Canada

If you could have ebay address a longstanding concern of yours as a seller or buyer what would it be? Limit 1 per customer. Void where prohibited by law. Taxes, tariffs & handling charges will be extra. Extra costs for beyond locations. I have 3 so l...

How to sort active listings by shipping cost on Ebay.ca?

Most of the information you can pick when you customize the active selling view doesn't show.My goal is to sort my listing by the cost but the shipping cost only shows under the item cost and to make it worst I can only sort the active selling by "lo...

Integrating Ebay Store With Chit Chats

I am thinking of trying out Chit Chats as an alternative shipping solution. It says on their site that you can integrate your eBay store with Chit Chats. Has anyone done that successfully?

Universal Postal Union launching DDP solutions for all members

Universal Postal Union, of which Canada Post is a member, is rolling out UPU member wide tools to manage DDP shipments to the US. They are starting with a landed cost calculator to help mail carriers resume U.S.-bound shipments after the end of de mi...

Ebay. Shipping near impossible now

1. Canada post communists still striking, killed off as shipping choice.2 Ups killed off as a choice, not sure under what conditions.3. FedEx international rates are triple Canada posts.One shipment cost rose from $49 to $278.CAN YOU SAY "SALES WIPED...

Fake (?) call from eBay?

I think it's a spam call but this is actually the first time I received a call from anything claiming to be eBay. I didn't answer (call display said eBay) but thought I should post here to give people a heads up...The number was 385-276-4900 and this...

Anyone selling cosmetics to the USA?

If so, how are you shipping them? I sold 2 items to US buyers ($20 USD each). I haven't been given the green light for EIS yet so here are my options that I'm aware of: 1. Stallion: told to set up FDA account and pay $450 USD ( $150 USD for an Import...

UPS just doubled their rates Sunday morning in ON??

Hello, First time posting.I was making some UPS shipping labels through eBay this morning and after making the first one that cost me $10.60, I went back to make a second label and the rates spiked to $25.52! Smaller package, shipping to a closer dis...

Just got an email that I'm set up with eBay international shipping

Finally some good news for us. Check your inbox, just got the email about 10 minutes ago. Not sure how it all works yet but just wanted to get the word out there.

Mysterious Sale of items in my shop

I have 10 coins from Iraq, when I went to bulk edit it gives me an error that the quantity is not valid and is showing zero quantity. When I go look at the listing, it shows "out of stock", but doesn't give me an option to view the sales record or te...

UPS is 'disposing of' U.S.-bound packages over customs paperwork problems

Interesting article I came across today, thought I would share it here. It is quite disturbing if this is actually happening:UPS is 'disposing of' U.S.-bound packages over customs paperwork problems

Resolved! Time Away not working

I have my Time Away set until Oct. 28th, so I was surprised when I got a sale yesterday. I didn't want to start selling until Canada Post is up and running well. When I checked the dates on my time away they were correct, but when I went to a listing...

STRIKE UPDATE (Oct 9, 2025): Shift to Rotating Strikes Starting Oct. 11

Notice from Union: Thursday October 9 20252023-2027/342No. 151Today, we are announcing that starting Saturday, October 11 at 6 AM local time, CUPW will move from a nation-wide strike action to rotating strikes. Locals that will be rotating out will b...

Will ebay allow Canada Post labels for USA if tariffs are overturned by Supreme court?

trumps IEEPA tariffs are headed to court next month and most likely will be struck down by the end of the year. I am now curious if ebay would then turn Canada Post labels back on for Canada to USA shipments? I know CUSMA can't be claimed for Canada ...

Country of Origin for Postage Stamp Lots

What does one put as counrty of origin for a lot of postage stamps that come from many different countries? Lets say 100 different stamps depicting birds from perhaps 25 countries. Such a lot might have been printed in many countries and then put tog...

ChitChats to USA After August 29th without a SKU?

I used to use ChitChats extensively to the USA, but have not post August 29th. I switched to Zonos afte August 29th and have had good success. Now that Canada Post is no longer an option, I'm wondering about switching back to ChitChats again. Right a...

eBay Charging Fees For Listings Even Though It Shows No Fees

This is happening all the time to me. When I go to relist items, I always check if I will be charged extra fees as I sometimes go over my allotted store subscription number. Today it said I would be charged only 3 extra fees. But when I look at my tr...