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Customs Help

For context I'm based in Canada and sold my Xbox to a customer in the US. I forgot to put the tariff code on the label and the package has been shown to be in customs for a week now. I called eBay and a rep told me that when they checked their system...

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Option for Canadian sellers to offer coupons to buyers - Actual ETA

devon@ebay @pop-art Attached is a discussion post from Dec 2023 with your followup along with a question on the subject. Re: Coupons and Canadian sellers devon@ebay eBay Employee(0feedbacks) View listings Options ‎09-12-2023 12:37 PM@lotzofuniquegood...

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How can I add a flat discount for shipping for buyers that get multiple items?

Since combined shipping is sort of convoluted here on ebay I was thinking maybe I could apply automatic flat discounts for customers who buy more than 1 item. How can I go about doing this? I really dont want to go through the hassle of refunding the...

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Resolved! I need help to refund a payment

I have tried every way to do this. I have gone to seller hub, awaiting shipment but there is no Cancel Order to do it. According to eBay you can go to drop down menu saying send refund, but it just isn't there.

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Resolved! Why does eBay.ca think this is a replica of a coin?

I got the red banner that it looks as though I'm trying to list a replica of a Canadian coin after 1858, but this isn't a coin, doesn't look like a coin, isn't titled anything that resembles a coin... I even tried to change the title a bit and the AI...

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Canadian Buyer charged double shipping for 2 items?

I had a customer in Canada buy 2 items from me and was charged the shipping rate for both items instead of the items being combined and calculated based on weight like I thought I had set up my shop to accomadate. Whats going on here? Did the custome...

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Resolved! ShippingChimp question Canada Post labels

Still waiting to get activated with ShippingChimp, but if anybody is using them - can CP labels be dropped at any post office or do they have to go to a ShippingChimp location, like you have to do with Stallion? Thanks.

Slow sales since March 4? Thoughts?

Ever since the original tariffs were scheduled to go into place against Canada my sales have been pretty slow. Even though de minimus is still in place and much of the tariffs were paused. As of last week I have switched about 80% of my listings to ....

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Coupons and Canadian sellers

devon@ebay So this morning I get a coupon for a seller I was recently reviewing their items. The seller is located in Canada but sells on dot com. I received the email approx 1 hour earlier but in gmail only. I click on 1 of the links and it tells me...

Shipping internationally - anyone doing this?

I sell CD's mostly to the US and Canada. I used to sell to Japan, Hong Kong and Europe but stopped selling to them when new rules re VAT and packaging came out. I was using Chit Chats for these shipments and it worked well. I didn't have a lot of sal...

Resolved! Help needed to change to free listing fees

I have been cutting down on my listings and am now below 250. Can I just click on the free fixed price insertions? I don't want to suddenly find that my listings are missing!

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Change in Shipping Policies

I noticed today that the shipping policies have changed a little. We used to be able to select "Lower 48" for the USA. It now appears that it has been replaced with "United States of America". The changed appears to have happened automatically to the...

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On another subject: Ebay UK now only making funds available 2 days after delivery confirmed.

Perhaps this is old news but as of Feb 4 (interesting coincidence) Ebay in the UK is no longer making payments available for payout after they are processed. Now sellers must wait until 2 days after the item is confirmed delivered before the funds ar...

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Combined shipping on offers sent

I really detest that I cannot combine orders on offers that I have accepted IF one of the accepted offers is a counteroffer from an offer that I originally sent to the buyer. Happens every single time.I can't see the accepted offers anywhere in my Se...

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Resolved! Tariffs into the US- CBP Section 321 Thanks @ebay for not providing any info.

As we all know, the Tariff war has begun. Here is the latest- but it may very well change during Trump's State of the Union Address tonight (He has threatened that any country- namely Canada, Mexico, and China that imposes retaliatory tariffs as a co...

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Time for a much needed chuckle.

Today I attempted to list an item, but I received the following message: Use the term Velcro in your listing title only if your item was made by VELCRO® Companies or with Official VELCRO® product. If your item was not made by VELCRO®, please go back ...

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Late Voiding Shipping Label

I forgot to void a shipping label a couple weeks ago and I tried to do it today buttnow its saying its too late. I want my $12 back cause it feels like Im getting ripped off because Im still on the hook for service I didnt use! Pls help! Real answers...

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Resolved! Lost 100 listings ...

I first saw a post on reddit saying they are loosing listings today.... I just checked and it seem about 100 listings disappeared. I hope this is a temporary bug? Seems to affect a lot of people. Check your listing numbers....

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Resolved! eBay label problem with Israel

Hello all, I just had an order from Israel. The customer was able to buy the item and pay. They used International Tracked Package. When I go to buy the label on eBay label for Israel, there is no options at all. the only one is Fedex and is greyed o...

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Getting offers from blocked international locations

So some activity is starting up on a newly created account only shipping to Canada for the moment, but I've had a couple offers from international buyers (I'm checking offer locations before accepting), even though they are blocked in account setting...

So how much is the actual tariff?

Can somebody explain this example here for the Shoe ... (https://www.tariffinder.ca/en/getStarted) I checked with GPT but I am not sure if it's garbage or correct response:A base duty rate of 37.5%A Section 301 tariff of 25%Effective Total Tariff:If ...

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