LIVE HELP (eBay.com) Friday March 18th 8:15am (Eastern)
pierrelebel: There is a one cent promotion on eBay.ca today:
pierrelebel: http://pages.ebay.ca/promo/1centlistingday/
pierrelebel: As a Canadian registered with eBay.com in 1998, are my auction listings on eBay subject to the one cent promotion or not? I have not seen any announcement on eBay.com
pierrelebel: What is puzzling is that the announcement on eBay.ca indicates that listings on eBay.com are eligible for the promotion BUT there is nothing announced on eBay.COM.
Your chat session has started..
Kerry: Welcome to Live Chat. My name is Kerry.
Kerry: Give me a second to read your question.
Kerry: I'm very sorry to keep you waiting.
Kerry: Give me a minute to check this out.
Kerry: It looks like that is for Canadian residents only
Kerry: and the 1 cent insertion fee will be if you sell on the US or Canadian site.
Kerry: Only listings available worldwide will be eligible for this promotion. International sellers who switch their registration and residence to Canada after March 15, 2005 will not be eligible for this particular promotion.
Kerry: Please note: the discounted fees will not be immediately reflected on the site. You will see a credit to your seller’s account within 60 days. Click here for more details on the promotion
pierrelebel: I am Canadian, registered on eBay.com in 1998 long bvefore eBay.ca was created. There is no announcement on eBay.com about this promotion. WHY?
Kerry: I just checked the Canadian site to find it.
Kerry: We were not notified of this either.
pierrelebel: I know.
pierrelebel: The problem is that I have never received any message from eBay about the promotion nor is it announced on the main eBay.com site
Kerry: WE had 50% off here yesterday.
pierrelebel: I know I listed over 200 items
Kerry: I don't know why.
pierrelebel: Thank you.
Kerry: We never get notice until the day of the promotion.
pierrelebel: I NEVER got a notice. Period.
Kerry: In your ebay preferences, have you chosen to be notified?
pierrelebel: YES
Kerry: Do you get other emails from ebay?
pierrelebel: Are you SURE the promotion applies to eBay.COM? That is the real question. The fact that it is mentionned on the promotion issued by eBay.ca does not make it right, does it?
pierrelebel: And YES I get all kind of messages from eBay.com
Kerry: yes, it says "Auction-style listing insertion fees for Canadian residents only, using either eBay.ca or eBay.com, will be reduced to 1 cent (CDN or US).
pierrelebel: I know what it says. That is why I am asking you. To confirm that the statement is correct.
Kerry: yes, it is correct.
pierrelebel: Thank you for your time.
Kerry: Is there anything else that I can help you with?
pierrelebel: No.