An eBay Seller's Guide to Cassini Search

By Anonymous
EcommerceBytes.com

January 05, 2014

 

eBay sellers who work every day in the trenches have unique insight into what works and what doesn't when it comes to online marketplace selling. Today, an eBay seller who wishes to remain anonymous shares tips on how he optimizes his listings to take advantage of eBay's new Cassini search engine and what has worked for his eBay business. See if his tips could work for you.

 

Cassini. You've probably heard the name. Some people think that it's a frightening demon driven by Satan and others have heard that it's something strangely complicated and terribly counterproductive. Some sellers don't even know that it exists. One seller I knew swore that Cassini was a Conductor at the Metropolitan Opera. But it's not, it's just the nickname of eBay's search engine, and once you understand how it processes information, then you can go on to harness it and make it work for you. You can do this predictably and reliably so that when sales go seasonally down, yours won't go down as much and when sales go seasonally up, yours will go up more.

 

For more: http://www.ecommercebytes.com/cab/abu/y214/m01/abu0350/s02

 

Message 1 of 21
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Re: An eBay Seller's Guide to Cassini Search

aqyera
Community Member

2) Free Shipping. If you have a $10 item with $4.50 in shipping costs, you'll likely sell more and make more charging $15 and giving free shipping. Why is that? Because people perceive free shipping as something wonderful and they buy far more items that have the shipping costs built into the price. When you are in that zone, Cassini likes you more and moves you to a higher level in Best Match.

 

No matter how many times they say it, it's just not true. The above article is just aggregate of various ebay marketing blurbs.

 

After Hugh Williams left, ebay was clueless and they disabled Cassini for a while. As far as users are concerned, Ebay still runs Voyager (Dec. 16):

 

As far as we’re aware Cassini search is only used in very specific searches – those for completed listings and those where there are few or no items returned for a particular search term.

 

http://tamebay.com/2013/12/hugh-williams-cassini-architect-leaves-ebay.html

 

 

Just sell good item, provide good service that people like and like to talk about and no matter what search engine name, you will do fine.

Message 2 of 21
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Re: An eBay Seller's Guide to Cassini Search

How Cassini works may differ among categories....

 

What this seller sees may be specific to what he sells.

 

My view is in relation to non-fiction books

 

In order I look  at .....

 

(1) Subject followed by Topic.... Once identified,  these words need never be used in the title of the listing unless needed

 

(2) The title must have specific keywords to help a potential buyer find a listing.

 

(3) Cassini then looks at the contents of listing.... and this i where keywords from the search are found,  producing some interesting items that may not be something a potential buyer might want...

 

 

Editing listings based on what I know has resulted in an increased traffic......  and some interesting and relatively unexpected sales.

 

 

 

Some sellers are using photos to show the item being sold

 

Cassini cannot read the photo.  This is where a series of keywords should be put in the description.

 

 

Sellers must understand how to prepare a listing that Cassini will "read" in relation to what a potential buyer wants.

 

Too many sellers,  continue to list without that understanding,  and end up unhappy with a reduction of sales.

 

 

eBay gives us broad based rules... Each seller must understand Cassini in relation to what they sell.

 

 

 

 

Message 3 of 21
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Re: An eBay Seller's Guide to Cassini Search

Thanks for the post, Pierre.

 

Much of the info I've seen before, some not, or just partially.

 

As aqyera mentioned, there seems to be opinions that cassini has only been partly implemented - in any event, many or most of the advice appears to relate to ebay search as it presently functions, whatever anyone calls it.

 

A while back we tried making some listings lower priced with extra charge for shipping - didn't notice any increase in sales but did notice a disproportionate number of low DSR ratings at the time.

 

It's mentioned "Cassini rewards activity." - However, I wonder whether it is really worth it?? Say you bring in a lot of hits from google ads, Facebook, etc. or by running low starting bid auctions with reserves...  - but buy through is low - could this extra activity be doing more harm than good?

 

Some interesting comments on the Ecommercebytes blog...

 

 

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Re: An eBay Seller's Guide to Cassini Search

I believe none of that. Anything written by "Anonymous" cannot be verified.

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Message 5 of 21
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Re: An eBay Seller's Guide to Cassini Search

Anonymous is a famous person...  Well known to many...Very prolific in everything Anonymous does..

 

However, when it comes to Cassini...Anonymous could be misleading... 

 

If Anonymous is wrong everybody can point a finger at Anonymous... and Anonymous is everywhere

 

 

Cassini is here to stay....  learn how to feed Cassini ... and be successful at meeting the needs of potential buyers.

 

Learn through research... 

Message 6 of 21
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Re: An eBay Seller's Guide to Cassini Search


@cumos55 wrote:

 

If Anonymous is wrong everybody can point a finger at Anonymous... and Anonymous is everywhere

 

Cassini is here to stay....  learn how to feed Cassini ... and be successful at meeting the needs of potential buyers.

 

Learn through research... 


The article says the author wishes to remain anonymous for obvious reasons.  I wonder -- could it be that he/she fears eBay or really fears criticism from other sellers?  

 

There is some clearly common sense advice in this article, and some points I would cast some serious doubt on (especially the comments about GTC listings, which I just don't think has ever been proven to be a disadvantage).  

 

'cumos' -- I think you are absolutely right - whatever the search mechanism is really doesn't matter if you do your homework/research for your own category(ies), observe the results on a regular basis, stick to the best practices all sellers should be aware of, and follow through accordingly. 

Message 7 of 21
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Re: An eBay Seller's Guide to Cassini Search


@rose-dee wrote:

@cumos55 wrote:

 

If Anonymous is wrong everybody can point a finger at Anonymous... and Anonymous is everywhere

 

Cassini is here to stay....  learn how to feed Cassini ... and be successful at meeting the needs of potential buyers.

 

Learn through research... 


The article says the author wishes to remain anonymous for obvious reasons.  I wonder -- could it be that he/she fears eBay or really fears criticism from other sellers?  

 

There is some clearly common sense advice in this article, and some points I would cast some serious doubt on (especially the comments about GTC listings, which I just don't think has ever been proven to be a disadvantage).  

 

'cumos' -- I think you are absolutely right - whatever the search mechanism is really doesn't matter if you do your homework/research for your own category(ies), observe the results on a regular basis, stick to the best practices all sellers should be aware of, and follow through accordingly. 


Wang dang doodle right on the tip of yer nose, Rose.

 

What was that, 2 1/2 lines of prose? Completely w/o self-serving rhetoric. Bashing nothing and no-one. Putting responsibly, blame, credit, EXACTLY where it belongs, on the person listing.

 

Cassini is not an enemy, not a problem, not a maze. It is a search results algorithm. Designed to benefit the customer.

 

That whole "article" was a load of finger pointing. The guilty finger point, the innocent do not.

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Message 8 of 21
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Re: An eBay Seller's Guide to Cassini Search

Merci, monsieur E. -- are we friends again? Woman Wink

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Re: An eBay Seller's Guide to Cassini Search

When were we not?
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Message 10 of 21
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Re: An eBay Seller's Guide to Cassini Search


@mr.elmwood wrote:
When were we not?

Oh, I think we might have had a wee bit of a set-to a while ago over your table manners, but that was when you were a polar bear, and I'm glad to hear it's forgotten.  

 

By the way, every time I see "Elmwood" I'm reminded of the other-worldly experience we had in Portage-La-Prairie when driving across the country a couple of years ago.  We were detoured off the Trans-Canada, and a bit miffed about having to go through the centre of town, since it was a hot day, the dog was tired and hungry, the driver (husband) was tired and hungry and we were trying to get to our next motel destination.  However, we had the wonderful experience of driving under the luxuriant, towering, mature elm canopy that ran the whole length of the town -- and we were forced to do it slowly, so we got to have a really good look.  

 

I love trees anyway, but this was unforgettable, like walking into living history.  Elm trees used to be a favourite landscape subject of the Dutch masters, and I'd really seen very few of them in my life.  To give you some perspective, I used to get excited seeing just the 2 elm trees they planted in Victoria, BC in front of the BCBC building.  

 

They say that almost every main street in old Ontario used to look that way before Dutch elm disease arrived and they all had to be chopped down.  I was imagining that sight.  This is the reason (useless bit of trivia, but possibly entertaining to some) that many small Ontario towns still have a major downtown street called "Elm Street".  Just do a Googlemap search and you'll see what I mean. 

 

Anyway, Cassini, schmassini, what were we talking about?

Message 11 of 21
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Re: An eBay Seller's Guide to Cassini Search

I'd rather talk about elm trees as well..........

 

I'm just old enough to remember when elm trees were still somewhat common here in Southern Ontario but not old enough to remember a time when they were not threatened here.

 

I do remember the first time I visited Western Canada and drove through Winnipeg (circa 1960) and saw those boulevards of towering elms. At that time in Southern Ontario there were still quite a few solitary trees but I had never seen so many as I did out west.

 

If you are ever in a giving mood...........

 

http://www.uoguelph.ca/arboretum/collectionsandresearch/elmrecovery.shtml

 

They are a dedicated bunch that are doing the best they can to bring the elm tree back.

 

 



"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Message 12 of 21
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Re: An eBay Seller's Guide to Cassini Search

A name, what is in a name.There are some really great names out there. Swayze Waters, kicker for the Argos, comes to mind. Some that, well, I knew a lady who's given name is Branka.

 

We got to pick our own name. My original name, before punctuation was allowed was mrelmwood. I knew what it said, but, reality hit me when some one read it phonteically and it came our mur-EEL-wood. A few years back The Mother Ship permitted punctuation and I changed. The running joke over on Motors Board, at the time, was "Mr Elmwood got his period".

 

The name originally started because I lived in the Elmwood part of Winnipeg. Small neighbourhood that is part of East Kildonan. Wpg, up until 1971 was a small city with about 12 surrounding cities, including, St Boniface, St Vital, St. James, North Kildonan, West, East, on and on. City amalgamated and I do believe the official name is "Unicity".

 

So, there I sat in front of a computer some 18 years ago and needed a screen name for something. I am not exactly robust, more like a wee lad. I do not strike fear into the heart of a goldfish. I came up with "I cane never be Mr Universe, Mr World, or Mr Canada. At least I can be Mr Elmwood".

 

It stuck, kinda like the nickname "Stinky" would stick. I actually have another name that was bestowed upon me: "Mr Pid". THAT name became rather well known in some circles in Winnipeg. That goes back some 30 years.

 

Mr Elmwood begat other names. I am known quite simply as Mr E. I had personalized plates that said that. I have been called a lot of things because there is a cadence to "mr.elmwood" that leads to all sorts of juxtapositions of words: elmpickle, elmdoodle, woodman, hardwood, softwood, woodie. "Are you coniferous or deciduous?"

 

Then there is the entire fur thong episode.

 

I think that the best names are those that lend themselves to alliterations. Falls under the heading only the people that like you, pick on you.

 

The word elmwood is everywhere. There are streets and neighbourhoods named that all over the place. It is always fun to see my name emblazoned on a sign.

 

I also used to be "my igloo is melting". Actually, I think I still have that one somewhere. I was then "Mr.Constant" which will forever remain a personal secret. It does not mean what you think. Trust me, you are pronouncing it wrong. Mr.Constant morphed into Inuk. I was trying to establish a presence in Churchill MB. Inuk was the child of that relationship. The relationship failed, but, the child still survives.

 

Mr E  has led to me to a great number of encounters. eBay Live, three of them were fantastic. I have chatted, personally with Meg Whittman and John Donahoe. I have personal friends, whom I have met, across North America. Meeting Jane in Winnipeg, led to Marian from Halifax, to Annie, Allsion, Elaine in Boston, Manon and Chris in Chicago, OOPS Steph and Bernice from Dallas in Boston. Meeting Steph in Boston eventually led to her personally inviting me to Dallas to meet Donahoe. Of course, stampman lives around the corner but doesn't do Facebook so I pass on hellos from Elaine and Annie to him.

 

Motors Board chatting led to my friend Jeff in Toronto and Wardo in Indiana. Gonna drive down to Tennessee this summer to catch up with Bruce and LB.

 

Boston was amazing. It was 7,000 of my closest friends. I had far too much fun. First morning, I came out of my hotel and stood at the corner, no idea where the convention centre was. Fella standing next to me, same deal. Between the two of us we figured out where to go, about a 20 minute walk.

 

His story was great. He was, oh, maybe 40. He had been a working stiff and then inherited his aunt's estate. She left him a house stuffed with antiques. He quit his job and had a lifetime of living off selling the antiques.

 

My room in the hotel was interesting. I got confused with street names and hotel names and booked the wrong hotel. It was actually a block from where I thought I was. No harm. Reviews of the hotel warned about not taking the rook next to the elevator as it was loud. Um? I'm half deaf. I got that room.

 

Well, it was a double room with two balconies. It was HUGE. Annie has a picture of me in that room. There are also pictures of us on the cruise. The cruise was great. After Live was over I had a full day to look around. Walking, I ended up in what is called "Paul Revere's Mall". Essentially, where the American revolution started.

 

That was cool, because I had already been to Havana and Revolution Square where the Cuban revolution started. A few years later, I ended up in Quebec City walking on the Plains of Abraham, which, you could argue, is the Cdn equivalent of the other two.

 

Mr Elmwood has lead me to a lot of places.

 

 

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Message 13 of 21
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Re: An eBay Seller's Guide to Cassini Search

You're right, you've done very well by Mr. Elmwood.  I won't ask about the fur thong thang -- I think I can live without that anecdote. 

 

By the way, how do you guys get those great little images to always pop up underneath your posts?  

 

I love your cute cat 'recped' -- reminds me of the town feline who belongs to no one and everyone in Annapolis Royal.  His name is Fred.  He's a big old tubby ginger tabby who just lolls about on everybody's front stoops or strolls sort of importantly around town saying hello to everyone and scarfing up proferred treats.  

 

I found Fred one glorious autumn day sitting on a porch step on his ample behind, rear paws akimbo and front paws just resting on his belly, sunning himself.  It was a perfect picture of small town tranquility, with the pretty colours of the old wooden buildings in the background, and I didn't have my camera! 

 

Anyway, how about that Cassini eh?

Message 14 of 21
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Re: An eBay Seller's Guide to Cassini Search

Cassini? Cassini is nothing. You alluded to that earlier. We are the masters of our own destiny.

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Message 15 of 21
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Re: An eBay Seller's Guide to Cassini Search

Thanks or the link Pierre, I didn't realize that it would be better to list 30 day listings for search.

 

I have ended about 50 older GTC listings and changed them to 30 day, also lowered prices. Now, I am expecting a flood of sales!!

 

If my husband ever digs us out of the overnight snow, we can get the weekend sales mailed.

Message 16 of 21
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Re: An eBay Seller's Guide to Cassini Search

"it it would be better to list 30 day listings for search."

 

Maybe, maybe not.  It depends.

 

While added points in search may be important (or not), there are other factors to consider.

 

For example, when I list single items, I often use 30 day duration; when listings multiple quantities, I always use Good Till Cancelled (GTC) since that is the only format where eBay keeps track of items sold.

 

For example, if I start a listing with a quantity of 10 and I sell three items during the first month, when bulk relisting,

1) eBay will insert a quantity of 10 (the original quantity) if I used 30 day duration

2) eBay will continue the listing after 30 days if GTC with a quantity of 7 (original 10 minus 3 sold), and so on until all 10 units have been sold.

Message 17 of 21
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Re: An eBay Seller's Guide to Cassini Search

Yes, I only listed 30 day listing or single items, I left all the multiple ones with GTC. We'll see if the 30 day ones sell better,

 

 

Message 18 of 21
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Re: An eBay Seller's Guide to Cassini Search

"I left all the multiple ones with GTC"

 

Smart girl! Smiley Happy

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Re: An eBay Seller's Guide to Cassini Search

It's a long time since I was called a girl Pierre, 71 tomorrow!

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