eBay

dipmicro · ‎03-11-2014

On Jan. 16 and 17 we had problem with PayPal shipping - labels were generated but could not print them due to website error, ended up buying retail postage. Requested 2 refunds for failed-to-print labels.

One was refunded Jan 31 and one is still pending as of March 11. It is obvious PayPal intends to keep this money unless I speak up, which is disturbing.

kays_place · ‎03-11-2014

That has always been a problem. I always keep track and after 30 days I call PayPal. They have always refunded the money. Just make sure you have all the details handy before calling.

recped · ‎03-11-2014

You have to harass PayPal, they have to harass Pitney-Bowes and PB (when they wake up) have to harass Canada Post.

Can't say with certainty where the hold up is but it's probably not PayPal.

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

froogal_electronic_parts_and_overstock · ‎03-12-2014

paypal is the bomb with this. I call once per year and they go back and adjust any and all. I even had a couple originally denied by them for some unknown reason and the CSR went and credited another transaction for that same amount which balanced it out.

Just call them.