Chinese sellers getting lots of negatives for non shipment

[crb14]

I ordered some LED bulbs in January but never got them. As a matter of fact they are shown as not shipped. When I checked the sellers feedback that were 98% and noticed he had a lot of negatives for that reason.

I then started to look at the feedback of some of the big sellers and noticed a lot of them also had a lot of strikes for not shipping.

Does that mean the days of trusting the sellers from China are over? 

[lucitabby]

Over?  When did those days begin?

[reallynicestamps]

Sigh.

While I doubt Chinese sellers are any more or less dishonest than anywhere else in the world, the bad ones have a disproportionate effect on the nation's reputation.

Partly this is the fault of the buyers, who don't seem to understand basic principles like 'If it seems too good to be true, it probably is.'  and 'You get what you pay for.'

Partly it is the fault of a government that has no Rule of Law so scammers are able to get away with their crimes through corruption and indifference.

And part of the problem is that eBay/Paypal demand that unwanted/misdescribed items be returned to the seller before a refund will be issued. Ignoring the $40 cost for tracked shipping overseas.

But mostly it comes down to sketchy sellers, who never ship, promise 'replacements' for items they never had, and generally are crooks.

98% is bloody awful feedback. Never buy from a seller with less than 99% feedback.

OTOH, keep in mind that a seller with 100 feedback and five negs is a poor seller.

While a seller with 100,000 feedback and 500 negs is a great seller with fine products and excellent customer service. (Because you can't please everyone.)

[reallynicestamps]

If  more than 45 days have passed you wont' be able to get a refund through this address.

http://resolutioncenter.ebay.ca/

But if you can, the first step is to Contact Seller. You have already done that so go on to the second step.

If you are too late for eBay's deadline, go to the credit card you actually paid with. (PP is just a mediator)phone the 1-800 customer service number and ask about a chargeback.

[dipmicro]

As of January 7, 2015 PayPal dispute window has increased from 45 days to 180 days.

[femmefan1946]

Thanks for the reminder, dipmicro.

Now the problem for unhappy buyers is returning the item to the overseas seller, with tracking. Which costs $40 or more.

One of the few good things about the Global Shipping Program is that they don't seem to require the return of damaged/unsatisfactory goods.