
08-18-2015 12:14 PM
If so, would you share your experience with me?
The pouches Canada Post gave me are too big - they dwarf my packets. Is the label that big too? Is it possible to use self-adhesive labels instead? I saw label sheets in Staples, but what size do I need? Is it possible to print multiple labels on the sheet?
I've seen a post on forums that the label is printed with "Manifest Is Required" and then packets get returned. Is it stil ongoing? If so, how do you deal with it?
The box I've found for shipping is roughly 20mm thick - on the border of allowable. Then I need to affix the pouch/label. How strictly do they enforce the rule? Is 20.5mm ok?
Canada Post couldn't tell me much, just warned that light packets are not tracked/insured. Is this a problem? Do they really get lost in the mail often?
08-18-2015 01:10 PM
It would be easier to answer your questions knowing what you intend to sell, in which market(s), with what approximate value.
As far as the 20mm thickness is concerned, take the box you found and check with the Canada Post clerk if it goes through the slot. They have a plastic toll to test both the 5mm and the 20mm requirements. Do you really need a box to ship your products?
"Canada Post couldn't tell me much, just warned that light packets are not tracked/insured. Is this a problem?"
That is correct and it is not a problem for me. Others may see it differently.
"Do they really get lost in the mail often? "
The response to that question depends largely on the level of paranoia experienced by the poster. Personally I do not insure nor require confirmation of delivery on anything, regardless of value. I trust the system and the percentage of claims for non-receipt over the last twenty-seven years in worldwide mail order has been a small fraction of one percent. Some other sellers may feel differently (much depending on the type of items being sold) and their risk comfort level.
Except for Expedited service to the USA, I use regular Avery labels (#5160), printed 30 to a sheet. If a Customs Declaration is needed I use the green forms available at no charge from the post office.
08-18-2015 01:41 PM
If your items cost you little enough that very very occasionally losing one to 'non-delivery' is acceptable, use Light Packet or even LetterPost or your small shipments.
Light Packet can be printed ouit from Paypal. I just print onto a piece of paper and tape it to my package.
The label will have a number. Although this is just an internal number for Canada Post, give it to your customer. It is reassuring to hte honest and a warning to the occasional sketchey sort that you did not just fall off the turnip truck.
You can adjust the size of the label on your printer.
Make sure it is big enough for the PO to read of course.
All the information the PO needs is on the label.
Your items are 'other' btw. Then you are prompted to give a further description.
If you sold it it is NOT a gift.
08-18-2015 01:49 PM
Thank you for responding.
"It would be easier to answer your questions knowing what you intend to sell, in which market(s), with what approximate value."
An electronic device, which looks similar to this:
http://www.ebay.ca/itm/NEW-MMA7455-Accelerometer-Sensor-Module-AVR-ARM-MCU-/251689088194
Mine has nothing to do with this listing, only looks similar. The problem is the pins sticking down - if I put it into a bubbled envelope, they pierce through, so some sort of box is needed for protection. The price would be around $20. Sold worldwide. I expect half of the sales in the US, few percent in Canada.
"They have a plastic toll to test both the 5mm and the 20mm requirements."
Thank you. This is handy. Will go test it. The Canada Post representative told me that they measure them with a ruler on the shiipping plant 🙂
"Canada Post couldn't tell me much, just warned that light packets are not tracked/insured. Is this a problem?"
That is correct and it is not a problem for me. Others may see it differently.
"Except for Expedited service to the USA, I use regular Avery labels (#5160), printed 30 to a sheet. If a Customs Declaration is needed I use the green forms available at no charge from the post office."
I was going to use PayPal "print shipping label" button to print pre-paid labels. This way I wouldn't need to enter the address, the custom declaration would be included, and the payment would be taken from my PayPal account (avoinding bank charges). The lady at Canada Post told me I cannot attach such label with a tape, suggested plastic pouch, which is really huge and unusable. I was thinking about self-adhesive labels, but I'm not sure I can find the correct size (which I don't know neither), and I'm not sure the PayPal's tool can use them. Perhaps, sending manually at the Post Office is easier ...
08-18-2015 01:58 PM
"I was going to use PayPal "print shipping label" button to print pre-paid labels"
That is a convenient way to do it. PayPal charges you full rate, same as at the post office.
An option of course is to purchase discount postage, easily available on the internet (you may even find some lots on eBay). You typically save 25% to 40% from face value although it does require some work to put the correct stamp combinations together.
08-18-2015 01:59 PM
I use bubble mailers, plus. I wrap my parts in cling wrap or bubble wrap. Double protection and nothing pokes through.
The plastic pouches can wrap around the edges of the parcel, most of mine do. The actual label printed is quite small. The pouches are optimized for Expedited labels, which are larger.
As long as your parcels are at or exceeding minimum length and width, the plastic pouch can wrap around. The label cannot wrap around.
I have been doing this for years.
08-18-2015 02:03 PM
08-18-2015 02:24 PM
"I just print onto a piece of paper and tape it to my package."
Does it work Ok? When I called Canada Post, the lady told me that the tape cannot be used because it reflects the light and the scanner cannot read through. Do you apply the tape all over the label, or only at the edges?
"Make sure it is big enough for the PO to read of course."
Do you know what is the smallest acceptable size? Do they give you a PDF or JPEG of your label, so that you print it as you would print a photo?
"Your items are 'other' btw. Then you are prompted to give a further description.
If you sold it it is NOT a gift."
I looked at this form. I was going to use "Commercial Sample". What sort of description do you use? "Merchandise", or do they want you to be more scpecific.
When you bring them to the PO, do you bring it to the counter, or do you just drop it into a mailbox?
08-18-2015 02:44 PM
" I just print onto a piece of paper and tape it to my package."
Yes,,,tape works fine,,,the plastic pouches are to big anyway.
Do not use " Commercial Sample" ! Use "Other",,,and a brief discreiption ,,i.e. Used Computer Parts,,,,or what ever,,,"Commercial Sample is going to cause problems you really don't want.
If you've printed the postage off Pay-Pal,,,just drop it in a box,,,no need to confuse the counter clerk.
(BTW) I do shipping and receiving full time,,8 hours a day as a job,,,,
08-18-2015 02:56 PM
I've often used tape and never had a problem. I think that the caution about tape may have been valid when the scanning equipment was older.
The post office here uses a template with a 2cm hole to see if a light packet package fits through it. I know that people have mailed packages slightly larger than that (dropped in the mailbox, not taken inside to the post office) and haven't had a problem but there is the possibility that Canada Post will return it to you with postage due.
I use other - merchandise.
You will also need to know the HS code for the Paypal label
https://www.canadapost.ca/cpotools/apps/wtz/business/findHsCode?execution=e1s1+
08-18-2015 04:10 PM
Actually you don't have to use HSC code. At first when it came up , we must provide HSC code but not now.
Try and see with PayPal Shipping for yourself. I have been printing the shipping labels without HSC codes for the lat 5 months now, all USA and International countries and all of them went through fine without HSC codes.
I remembered last year when I met a representative to discuss about my using Canada Post to save $$ and one of things I came up about HSC codes, she was puzzled and thought we can go through PayPal Shipping without HSC codes, needless to say she is right after many months later.
08-18-2015 08:12 PM - edited 08-18-2015 08:15 PM
I don't use bubble mailer. I use kraft envelopes from dollar stores + bubble wrap inside. I use the CN22 labels from the postal outlets for my light packets. I get a bunch of them at once, fill them out at home, write the price / shipping service on the top right corner of my envelopes (ex. USA Light packet - $5.00 for under 200g), and my parents take them to the post office to mail for me at the mall / SDM.
Not a single issue over the past 2 years, except for one time it was a light packet under 300g international, and that rude postal clerk insisted to my mom that such service doesn't exist and that it needs to be shipped the 500g price. My mom just told her to check the computer again, the clerk lady impatiently checked again and then found the light packet under 300g for $11.50 as I noted. We tried to avoid that SDM outlet if possible but sometimes it's not worth making an extra trip elsewhere when you're already in the area. We had multiple bad experience with that particular SDM postal outlet's certain clerk lady.
And now that I finally bought some discount postages I'll be using that more often.
I have one single postal lost over the 300+ parcels I have mailed, but that was a comic book drop-shipped from Japan. I personally don't believe that the comic book was actually lost, probably just delayed and stuck somewhere in the postal system, but since it's only $17, it still doesn't justify using a trackable service (adds at least $5 per shipment). No issues with those shipped from Canada Post so far.
08-19-2015 02:09 AM
That's interesting. I have been putting them in automatically so had no idea that it wasn't required now.
I'll have to leave that field blank next time to see what happens.
08-19-2015 10:13 AM
Thank you all for good information and tips. It is much more clear to me now.
08-19-2015 10:23 AM
08-20-2015 09:50 AM - last edited on 08-21-2015 12:07 PM by lizzier-ca
I send over 2500 Lite Packet pieces annually, CPC loses 1 or 2 a year at worst. I have ten cents added to the S&H cost to cover losses. I'm up over $1000 the past 8 years. It has saved my customers over $10,000 in added S&H.
HSC may not be needed, however I'm convinced there has been an improvement in delivery times to the US. As I undestand it USPS wants to keep track of import catagories. Even parcels that qualify to travel in the letter stream.
I always use an OS/GF sticker on the front. Scanners route the mail through the oversize letter sorting stream. Less chance of slow down through Customs. No Airmail stickers needed.
I use the small green CN22 rather than the large white version marked Small Packet. Takes less room on the package.
I mail all my stuff in the box accross the street, with the exception of Tracked Packets and Expedited of course.
I hand address all International mail. I have even researched hand writting styles of various countries hopefully to make the parcel look more personal as if sent to family members. I have never lost anything to Italy, France, Russia, or even China.
I'm extremely fortunate that my product is rubber, no padding needed, all my designs are 16mm and less so I can use cardboard CD and DVD mailers from U-Line and they just drop through the slot.
The LAST thing you want to do is worry about a piece of mail. Once it's in the box, I put all my energy in the next sale. Or get a good night's rest! I trust ebay will give me something to worry about much more often than Canada Post will.
08-20-2015 11:16 AM
@paulgg132 wrote:I send over 2500 Lite Packet pieces annually, CPC loses 1 or 2 a year at worst. I have ten cents added to the S&H cost to cover losses. I'm up over $1000 the past 8 years. It has saved my customers over $10,000 in added S&H.
HSC may not be needed, however I'm convinced there has been an improvement in delivery times to the US. As I undestand it USPS wants to keep track of import catagories. Even parcels that qualify to travel in the letter stream.
I always use an OS/GF sticker on the front. Scanners route the mail through the oversize letter sorting stream. Less chance of slow down through Customs. No Airmail stickers needed.
I use the small green CN22 rather than the large white version marked Small Packet. Takes less room on the package.
I mail all my stuff in the box accross the street, with the exception of Tracked Packets and Expedited of course.
This year especially, I buy my stamps at outsource outlets, SDM, Pharmasave, 7/11, etc...you wouldn't believe how many times I get a roll of 50 $1.00 stamps for $1.00 because the new clerk doesn't realize the scan on the roll is for one stamp not the whole roll! I mix it up when I ask for my order... 1 roll permenants, 1 roll $1.00, and 1 roll $1.85's or whatever... distract them with conversations! I spent over $13,000 in postage last year. I think of it as my volume rebate!
I hand address all International mail. I have even researched hand writting styles of various countries hopefully to make the parcel look more personal as if sent to family members. I have never lost anything to Italy, France, Russia, or even China.
I'm extremely fortunate that my product is rubber, no padding needed, all my designs are 16mm and less so I can use cardboard CD and DVD mailers from U-Line and they just drop through the slot.
The LAST thing you want to do is worry about a piece of mail. Once it's in the box, I put all my energy in the next sale. Or get a good night's rest! I trust ebay will give me something to worry about much more often than Canada Post will.
Egg-freaking-zactly.
While I personally do a lot of this differently, I have evolved over the years to what is simplest for me and what can I do to make the packet slide through the system.
I lose 1 out of a couple thousand a year, except for El Salvador, Chile, and Mexico. I am back to blocking those countries again. Other than that, a lost parcel is a fairy tale.
Over the years, I figure I am $11,000 ahead, not buying tracking or insurance.
08-20-2015 06:21 PM - edited 08-20-2015 06:21 PM
@paulgg132 wrote:
This year especially, I buy my stamps at outsource outlets, SDM, Pharmasave, 7/11, etc...you wouldn't believe how many times I get a roll of 50 $1.00 stamps for $1.00 because the new clerk doesn't realize the scan on the roll is for one stamp not the whole roll! I mix it up when I ask for my order... 1 roll permenants, 1 roll $1.00, and 1 roll $1.85's or whatever... distract them with conversations! I spent over $13,000 in postage last year. I think of it as my volume rebate!
Um, I wonder if this is one reason Canada Post is always raising rates to cover losses?
Sorry, but this doesn't seem cricket to me, nor would I suggest that anyone do the same. Although you feel you're lucky to be saving money by distracting the probably poorly trained clerk, you're contributing to rising costs for CP, especially if that clerk is never alerted to her mistake. I'd personally rather count on more honest strategies to save on shipping.
08-20-2015 07:54 PM
You're absolutely right! However, this is business too. My customers see the savings. In my business plan that balances it all out.
I have no guilt minimizing postage costs. CPC is happy to charge for Tracking. Yet every piece of mail is tracked. All they need to do is flip a switch and the info would be online. When they charge for insurance, its only loss that's covered. I already paid them to deliver it, now they want more to assure me that they will actually deliver. Canada Post Lottery Corporation?
I've heard too many clerks offer the tracking insurance upsell. "Do I really need that?" You never hear them saying "... not really Mam... neither wind nor...."
Sorry, no guilt, this is biz...
08-20-2015 11:42 PM - edited 08-20-2015 11:46 PM
@paulgg132 wrote:I have no guilt minimizing postage costs. CPC is happy to charge for Tracking. Yet every piece of mail is tracked. All they need to do is flip a switch and the info would be online. When they charge for insurance, its only loss that's covered. I already paid them to deliver it, now they want more to assure me that they will actually deliver. Canada Post Lottery Corporation?
Sorry, no guilt, this is biz...
Don't try to say it's okay because you're not happy with Canada Post, unless you're stealing from a real post office, it is the local business that sells the stamps that gets to cover the shortfall caused by you.