05-07-2015
11:10 PM
- last edited on
05-08-2015
12:35 AM
by
kh-leslie
05-08-2015 01:06 AM
Do not change your feedback until you have the refund.
Then post a factual and calm feedback like 'Thank you for the copies of the paintings.'
Hmmmm. What kind of 'copies' are they? Photolithographs are most common. They are easy to identify because the image is made up of little dots. Then the honest postive feedback could be, "Attractive photolithographs."
Whatever you do, do NOT change the Detailed Seller Ratings. These are anonymous. A normal transaction gets five stars. The lowest Rating is ONE Star. No stars is a free pass.
ONE Star would be appropriate for such a misdescribed item.
If a seller's DSRs drop to 4.3, his fees may rise, his ability to list and sell may be restricted by number or value of items, or his seller account may be closed.
DSRs are much more important than feedback to the seller's ability to sell. Unfortunately,it was badly implemented and horribly run.
05-08-2015 01:11 AM
Sometimes reading the entire listing is educational.