How can I increase my selling limits? It seems you can't get a hold of Customer Service

[r_mepham]

I've been trying to increase my selling limits and for whatever reason it won't let me.  I've entered my username, phone & postal code but it just say error in my username which it shouldn't.  Upon continually having this problem I tried to get a hold of Customer Service but it seems everytime you try to get through by clicking any link on their site it doesn't work.  Any help?

Thanks Ryan

[lacemaker3]

Sorry, but as far as I can see you don't qualify to increase your seller limits yet.

This is the eBay policy on this. The first requirement is that you have been a seller for at least 90 days, but you don't have any seller feedback yet. You have just listed 2 high-cost items in a high-fraud-potential category, so now you will probably have to wait at least until those transactions have been completed successfully before you can list more. You might be able to list things in other categories, though, especially lower-priced items.

Increasing your limits

Sellers who have been a seller for at least 90 days with good detailed seller ratings and are confident in the authenticity and origin of their items may be eligible to have their selling limit increased. We'll consider the following when we determine whether to change selling limits:

•     Positive buyer Feedback
•     No unresolved Buyer Protection or PayPal Purchase Protection cases with buyers
•     Selling history (minimum 3 months) and activity as a seller on the site
•     Absence of Feedback questioning the authenticity of the item(s)
•     PayPal verification
•     History of following eBay policies
•     General good standing of the account

If your account meets the above factors, contact us and we'll be happy to review your account.

If you don't qualify to have these limits increased at this time, please check back in 30 days.