How to contact ebay for purchase not made under my eBay account?

ttsa1289
Community Member

Hello,

 

I am wondering how I can contact eBay for a purchase I initially made in the beginning of this month, before I joined officially as a member. In retrospect, this was not smart of me but I was still new to using the medium so forgive my ignorance. The problem is, the item still has not arrived and I would like to contact their Resolution Centre Support. However, it will not allow me to list the item I am trying to discuss as I did not purchase the item under this account. However, I have email receipts and email confirmations of my purchases, including the item # and the transaction # from eBay.

 

Can somebody point me in the right direction? I am beginning to feel ripped off not only by the seller, but by eBay now and I am getting frustrated. It seems ridiculous that there does not seem to be any official way to contact them if you weren't a member.

 

Thanks for any help.

Message 1 of 2
latest reply
1 REPLY 1

How to contact ebay for purchase not made under my eBay account?

If you paid through PayPal, go to your PayPal account and file a claim for goods not received.

Message 2 of 2
latest reply