I won an item recently - I really need it to fix my business' computer by Boxing Day in Canada (December 26th). The seller hasn't dealt too many items yet but he had a perfect score. It was a "Buy Now" item and my payment for the item went through Paypal as normal last Friday. (December 4th)
Today, I got a message from eBay that the item had been removed, and that I had won it, and if the payment had gone through, I didn't need to do anything.
Okay... I don't really understand why the item was removed, do all items get removed after a few days someone won it? I literally have never bought anything on eBay before this.
And then eBay told me as the payment went through, I should expect the item, but then immediately told me to use the conflict resolution center if the item does not arrive. Uh... the page isn't there any more so I don't know what the maximum time limit I should give for its arrival. If I knew that the seller made a mistake, I would hopefully get my money back and I will try to find it somewhere else because I need the specific computer part, but now I don't have the money, nor do I know why the item was removed, but I'm still supposed to expect it? There's a lot of mixed messages and I'm not sure if this is same message everyone gets when they win an item.
I contacted the seller last Friday with some shipping tidbits. I haven't heard back from him yet. His account is still there and he still has a perfect score, so I don't think anything is wrong with his account and eBay.
I contacted him again today wanting clarification, I hope to hear back from him, but I really, really, need a resolution soon, I have no idea what is going on.
