I bought my first item on ebay through PayPal, I haven't received it yet. So how do I find out how to track my purchase?
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08-21-2012 04:24 AM
I bought my first item on ebay through PayPal, I haven't received it yet. So how do I find out how to track my purchase?
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08-21-2012 06:15 AM
You bought it from Hong Kong and got it 'Free Shipping', - meaning cheap shipping since nothing really rides for free. Tracking is expensive, and as you didn't pay for tracking, you're not getting it. Not to worry, loads of stuff comes here from Hong Kong every day, although it may take 4 weeks to arrive.
And you have 45 days - just over 6 weeks - from when you paid to file a 'Not Received' claim to recover your money if it does not arrive. You're new with almost no feedback, so it might not be a bad idea to have a look at how the process works to file a claim when an item doesn't show up, or when it is 'not as described' (doesn't work, damaged, missing parts, etc):
http://pages.ebay.ca/help/buy/item-not-received.html
Congrats on your first buy and enjoy your new item! 🙂
I bought my first item on ebay through PayPal, I haven't received it yet. So how do I find out how to track my purchase?
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08-21-2012 10:31 AM
It is always acceptable to use Contact Seller to ask when an item was shipped, the shipping service used, the expected arrival time (this is out of the seller's control, of course), and if there is a Delivery Confirmation number.
Allow 20 days to pass if the item is shipped within North America and 30 from overseas.
But mark DAY 43 on your calendar in case the item has not arrived by then. If you get a refund for non-delivery, and the item then arrives, you can repay the refund through Paypal's Send Money option.
I bought my first item on ebay through PayPal, I haven't received it yet. So how do I find out how to track my purchase?
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08-21-2012 11:12 AM
I bought my first item on ebay through PayPal, I haven't received it yet. So how do I find out how to track my purchase?
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08-21-2012 12:35 PM
How long has passed since you purchased the item? I find from China it usually takes about 3-4 weeks to arrive, sometimes sooner, but rarely, sometimes later. Like others said, If the item doesn't arrive within 43 days from the purchase date, do file an item not received claim. I find there's never a tracking number with these long distance purchases, because shipping is sometimes free or very cheap.
